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jordandev

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Can somebody help me :)

I have a job 1 truck built around July. I'm in Canada. Checking my truck only says it has Power-Up 1.4.0 so I am way behind.

VIN is:
1FTFW1E8MKE02174

Anything that can be checked or anything I can do to get it to update?
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Jesse-Infotainment

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Can somebody help me :)

I have a job 1 truck built around July. I'm in Canada. Checking my truck only says it has Power-Up 1.4.0 so I am way behind.

VIN is:
1FTFW1E8MKE02174

Anything that can be checked or anything I can do to get it to update?
Vin is missing a character.

You can go the manual route that others have
 

Snakebitten

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I'm going to defend the poor mechanic that has been working at a Ford dealership for say..... 25 years and has fed his family and paid his mortgage by repairing water pumps, timing chains, rear differentials, valve jobs........ You get the picture.

So now the Service Writer submits the next work order in his box and he reaches in and reads this:

Customer description of issue : "When I open the FordPass App on my IPhone 13, it no longer allows me to remote start my truck and then launch the ProPower Onboard 7.2KW generator from inside my RV."

Think about that for a moment. Put yourself in his shoes. ???

We, the consumer, WANT this amazing stuff and the manufacturer is more than happy to engineer it and equip our trucks with it. But how can you expect the expert at rebuilding your transmission to have the skillset for a completely different...... Well, skillset?

I predict that soon each dealership will need 1 nerd with a pocket protector and hands that have never been soaked in 5w-30 working in Bay #9 (The Wedding Singer Table #9 ?) The workbench won't be littered with wrenches, but rather multiple monitors and some fancy 12 Port Juniper switch.
 

jordandev

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Vin is missing a character.

You can go the manual route that others have
whoops

1FTFW1E84MKE02174

thanks

I can turn on auto updates etc unlike some others with problems around that at least
 

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Snakebitten

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^^^

Hopefully you are now freed from Ota-handcuffs? And more will start to roll in?
 

BHunted1

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I'm getting a new APIM. Dealer has been through hell and back and the engineers are clueless. The tech finally got all the 1.7.1 mod updates to a flash drive which he could not get to work via service puter. Plug it in as instructed and truck just shrugs its shoulders. I have a copy of the flash drive and been trying to trigger it but no go.
Recognizes there is a flash drive in there but that's it. Shows as an audio source. That's all.
So new APIM it is unless I conquer this dang thing.
 

gtotco

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I'm going to defend the poor mechanic that has been working at a Ford dealership for say..... 25 years and has fed his family and paid his mortgage by repairing water pumps, timing chains, rear differentials, valve jobs........ You get the picture.

So now the Service Writer submits the next work order in his box and he reaches in and reads this:

Customer description of issue : "When I open the FordPass App on my IPhone 13, it no longer allows me to remote start my truck and then launch the ProPower Onboard 7.2KW generator from inside my RV."

Think about that for a moment. Put yourself in his shoes. ???

We, the consumer, WANT this amazing stuff and the manufacturer is more than happy to engineer it and equip our trucks with it. But how can you expect the expert at rebuilding your transmission to have the skillset for a completely different...... Well, skillset?

I predict that soon each dealership will need 1 nerd with a pocket protector and hands that have never been soaked in 5w-30 working in Bay #9 (The Wedding Singer Table #9 ?) The workbench won't be littered with wrenches, but rather multiple monitors and some fancy 12 Port Juniper switch.
Yeah I was going to say the same thing. I don't blame the mechanics/techs - this is stuff completely different from what they have been doing the rest of their careers. I think a lot of dealers are probably accustomed to being able to pay a mechanic $25-$40/hr (which is probably not a super reasonable wage anyway), and now they need to hire someone with a much more technical IT background that probably starts at $50 and they are hesitating to make the investment. I'm sure someone who works at a shop can weigh in, but I think a lot are probably just treating this as "we can train our guy that works on transmissions that I haven't given a raise to in a decade to do this" rather than hiring someone with the correct background.
 
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Jesse-Infotainment

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I'm getting a new APIM. Dealer has been through hell and back and the engineers are clueless. The tech finally got all the 1.7.1 mod updates to a flash drive which he could not get to work via service puter. Plug it in as instructed and truck just shrugs its shoulders. I have a copy of the flash drive and been trying to trigger it but no go.
Recognizes there is a flash drive in there but that's it. Shows as an audio source. That's all.
So new APIM it is unless I conquer this dang thing.
Just leave it in there. One day it may kick off. iceman77 left his in the truck for a while.. I think a two days and it finally kicked off.
 
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Jesse-Infotainment

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whoops

1FTFW1E84MKE02174

thanks

I can turn on auto updates etc unlike some others with problems around that at least
You got 1.6.0 but 1.4.0 is continually failing and is retrying. You may need to go the DIY route.
 

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JEB

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I'm getting a new APIM. Dealer has been through hell and back and the engineers are clueless. The tech finally got all the 1.7.1 mod updates to a flash drive which he could not get to work via service puter. Plug it in as instructed and truck just shrugs its shoulders. I have a copy of the flash drive and been trying to trigger it but no go.
Recognizes there is a flash drive in there but that's it. Shows as an audio source. That's all.
So new APIM it is unless I conquer this dang thing.
AAAAAAAHHHHH! There are all kinds of reasons why this isn’t working. Is the drive formatted to exFAT? Was the drive completely blank before the tech downloaded the software? Drive big enough? Was the car battery at a high enough voltage? And if all of this stuff checks out, did he try a backup method to update via the CAN bus instead of USB?

This is exactly why I wanted to learn how to do this myself. I was told essentially the same thing about the TCU. It wouldn’t accept new software. It has to be replaced. Blah, blah, blah. You can’t rely on a tech who’s used to replacing a water pump to think like a computer programmer, as @Snakebitten appropriately observed. Gone are the days of these vehicles being seen as mechanical animals with some computer assists where the first fix in the toolbox is to replace a part. These are computers that happen to have wheels.
 

BHunted1

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It was all done correctly. I formatted a new flash drive larger than needed... The dealer tried it 4 times. ( I’m a computer and electronic tech btw)…
Everything was done with FDRS etc. and so on.
 

Snakebitten

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It was all done correctly. I formatted a new flash drive larger than needed... The dealer tried it 4 times. ( I’m a computer and electronic tech btw)…
Everything was done with FDRS etc. and so on.
I'm confident that you know what you are doing, but I would still leave it in the port just in case it decides to trigger for whatever reason.
 
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Jesse-Infotainment

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It was all done correctly. I formatted a new flash drive larger than needed... The dealer tried it 4 times. ( I’m a computer and electronic tech btw)…
Everything was done with FDRS etc. and so on.
Exfat?
 

BHunted1

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I'm confident that you know what you are doing, but I would still leave it in the port just in case it decides to trigger for whatever reason.
Did and is..... ;)

@JEB This is not about just Flash drives and such. Read everything here. We've been on this for months. Of OTA/Power-ups worked, you wouldn't be reading any of this.
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