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mklcolvin

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Just spoke with Ford Chat, and it turns out that my truck is awaiting parts. :( Good news is that I now have a rough estimate of when to pester my dealership!
Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group 1662480216305
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FordEVTruck

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I was sat and waited on the chat, when I started it was 44 people. This is the info I received, though the status page still says In Production. I have factory spray in liner. So doesn't look like I'm on a chip hold....maybe.

It looks like your vehicle was received by Ramp 51, the body company, in Flat Rock , MI on September 1st. Your vehicle should arrive to your dealership no later than September 20th. You should be able to check the generic status of your order here https://shop.ford.com/vehicleordertracking , but your dealership is always the best source for this kind of information and you should keep in contact with them for all the latest updates. You can also find out more information about custom orders here https://www.ford.com/custom-order/
Let’s hope. That’s how mine started then I asked today and was told chip hold.
 

spinnerbait

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Looks like we all were sitting in the chat queue together. Here is what I got back:

---

"I show the status of your 2022 F-150 is In Production and currently located in Ramp 51, Flat Rock, MI with an ETA of Sep-28-2022. "

"The ETA you are seeing is the estimated arrival date of your vehicle to your selling Ford dealership. I am also currently showing a secondary Micro Chip At Plant On Hold status associated with your order."

The interesting part is that I was told last time that the ETA they had were for completing production. So happy for it to be the ETA for at dealer. I'll take it with a grain of salt until we it's ready for shipment.

---

Another thing that changed is the Activation button in the Ford app. I can now click it and it tries to activate instead of giving me an immediate error. Once the 90s are complete, i get an error message - contact us and we can help - it shows activation pending for a bit, before i see the activate button again. So there are some incremental changes....
 

FordEVTruck

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Looks like we all were sitting in the chat queue together. Here is what I got back:

---

"I show the status of your 2022 F-150 is In Production and currently located in Ramp 51, Flat Rock, MI with an ETA of Sep-28-2022. "

"The ETA you are seeing is the estimated arrival date of your vehicle to your selling Ford dealership. I am also currently showing a secondary Micro Chip At Plant On Hold status associated with your order."

The interesting part is that I was told last time that the ETA they had were for completing production. So happy for it to be the ETA for at dealer. I'll take it with a grain of salt until we it's ready for shipment.

---

Another thing that changed is the Activation button in the Ford app. I can now click it and it tries to activate instead of giving me an immediate error. Once the 90s are complete, i get an error message - contact us and we can help - it shows activation pending for a bit, before i see the activate button again. So there are some incremental changes....
Interesting...here is what I now get when I try to activate, and I got the error message before.....

Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group IMG_2109.PNG
 

spinnerbait

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Interesting...here is what I now get when I try to activate, and I got the error message before.....

IMG_2109.PNG

That showed up once for me. Here is the flow I see now…

Interesting parts are
- the UI is a bit broken (iPhone)
- after the error message is see activation pending
- when I reload later gives me the activation button again.

Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group C346C75B-15EF-4676-AD5E-0B1EC33A9517


Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group 189C496D-A5A3-4F18-AFF0-1D59DF7021E1


Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group 81709B9A-4B77-4FEC-B24C-9B045A5CB422


Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group E9372B23-C2E9-43BA-8BBF-2C79C47B5ED2


Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group 5E394B52-7C9F-4669-A727-FE747427DAD9
 

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FordEVTruck

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That showed up once for me. Here is the flow I see now…

Interesting parts are
- the UI is a bit broken (iPhone)
- after the error message is see activation pending
- when I reload later gives me the activation button again.

C346C75B-15EF-4676-AD5E-0B1EC33A9517.jpeg


189C496D-A5A3-4F18-AFF0-1D59DF7021E1.jpeg


81709B9A-4B77-4FEC-B24C-9B045A5CB422.jpeg


E9372B23-C2E9-43BA-8BBF-2C79C47B5ED2.jpeg


5E394B52-7C9F-4669-A727-FE747427DAD9.jpeg
Wish it all meant something. I’m getting itchy.
 

djteotancolis

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Hi Gang, Happy Tuesday Morning and hope everyone had a safe weekend.

Ford Chat is 50 people deep by the time I got in queue. I did call my dealer in Cuero Tx, Weber Motor Company. They did look at the Vehicle Visability Report (VVR), and I too am at Area 51 in Flat Rock MI with a chip hold. They said they could not tell if i had been to body shop and back. I'm going to guess if @Pioneer74 has his spray in liner that I might have mine too.

So it is back to hurry up and wait for the aliens to finish chip making and get them into the trucks. hahaha
If its in Area 51, your spray in should be done! You can look at my VVR on 8/15 to get an idea
 

PiMatrix

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I was sat and waited on the chat, when I started it was 44 people. This is the info I received, though the status page still says In Production. I have factory spray in liner. So doesn't look like I'm on a chip hold....maybe.

It looks like your vehicle was received by Ramp 51, the body company, in Flat Rock , MI on September 1st. Your vehicle should arrive to your dealership no later than September 20th. You should be able to check the generic status of your order here https://shop.ford.com/vehicleordertracking , but your dealership is always the best source for this kind of information and you should keep in contact with them for all the latest updates. You can also find out more information about custom orders here https://www.ford.com/custom-order/
I find it amusing ironic they repeat the misinformation that the dealer always has the latest updates and best source of information. Just not true unless they actually cared about their jobs or customers perhaps.
 

astolleis

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If its in Area 51, your spray in should be done! You can look at my VVR on 8/15 to get an idea
thanks @djteotancolis, I actually was using your info to push for my details. Hopefully this isn’t a long wait us.
 

PiMatrix

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thanks @djteotancolis, I actually was using your info to push for my details. Hopefully this isn’t a long wait us.
So I chatted with them and the more questions I asked the more info I got.
Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group IMG_5805

Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group IMG_7310


Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group IMG_6660



So we are at Ramp 51 as well, but no chip hold. I read that Ramp 51 is a staging area for vehicles ready to ship. I'll see if I can imagine a picture of what it looks like ;)

Ford F-150 Lightning ✅ 8/22 Lightning Build Week Group IMG_6947
 
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jmfinney

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No update on my Platinum from Ford, still showing same date and nothing else. Frustrating.
 

FordEVTruck

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I find it amusing ironic they repeat the misinformation that the dealer always has the latest updates and best source of information. Just not true unless they actually cared about their jobs or customers perhaps.
True.
 
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TaxmanHog

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No update on my Platinum from Ford, still showing same date and nothing else. Frustrating.
Could you share your VIN by DM?
 

Skidrowe

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My salesman at my dealership just confirmed that the VVR for my truck indicates chip hold as well.
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