Railcars get passed around from railroad to railroad. Whoever you called last had the railcar on 09/07/2022. Try calling UP is you haven't already since they will be the railroad ultimately delivering your truck to Houston.
UP was closer at least. Hard to make out what everything meant on the automated system but that call provided: loaded at "industry", November 6th, gateway Illinois, October 31st.
UP's trace system is more or less useless for determining where your railcar is. Eventually at the end of the message you'll get an ETA date. The night before that date or on the date itself, the phrase you'll want to listen for is "Actual Placement". That means the railcar has been disconnected from the train and is in railyard waiting to be hooked up to the ramp to drive the vehicles off.
If they'd just let us remote-activate the truck's infotainment system through the Ford app I think we'd be able to tell where it was. That would be nice.
Iowa holy crap. Did you know it was shipped? Mine has been stalled at built for over a week
Ford chat was as useless as usual. They want me to stay in touch with my dealer. It takes about 2 weeks to get a response to an email, if you get one at all. The part that bothers me is that the window moved before the original delivery window ran out. There must have been some trigger for it but I have no idea what it could be.
I feel you. My truck is hanging out in San Antonio with a delivery window of the 15th - 21st. I'm fortunate that the delivery window has not been pushed back (yet) but I leave to go out of town on the 22nd and the anticipation is killing me. Having to rely on Ford, 2+ railroads, the transport truck company, and your dealer all executing perfecting is a recipe for delays and slip ups. I believe Tesla, for all their faults, has some amount of vertical integration that speeds this process up significantly.
Dude, congratulations... but what's your truck doing at a dealership in Iowa?
