CSP-23B57 for High Voltage Battery Notice

[carys98]

I don't know why that happens. Mine took at least a couple of weeks to disappear from my Fordpass app as an outstanding action. I think their system operates by semaphore and smoke signal.

I wonder if they are waiting to get some data following the software update. Some batteries showed errors following the update so Ford may be leaving it up so that dealers still have visibility. Mine took about 2 weeks to clear off my list.

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[F150Blue]

Hey everyone. My dealer took almost two weeks to get part. I just cleared the error codes. I would have the problem in the cold.

 

[TomB985]

Hey everyone. My dealer took almost two weeks to get part. I just cleared the error codes. I would have the problem in the cold.

I was concerned that the truck would eventually shut itself down if the variance got any worse. The tech quickly looked at mine yesterday and has to remove the battery on Monday for further diagnosis.

I’ve got a loaner base-model Ford Escape, which is an impressive car for what it is. I can be patient this time as long as I have something to drive. I might just lose my mind if it happens again. I’ve driven EVs for four years without any issues until now.

 

[Dolio]

So, I think this is the most official thread for the 23B57 battery module replacement recall problem?

This https://www.f150lightningforum.com/forum/threads/powertrain-malfunction-reduced-power.12873 is also a pretty popular one as well that seems tangentially related.

I'm curious if anyone has dug into the data here at the forum, such as this poll: https://www.f150lightningforum.com/forum/threads/battery-replacement-module-survey.17155/ or has seen any other analysis of how many Lightnings have been impacted by this problem?

The Survey is multiple choice, and we are a self selected subset of owners, who also happened to have interacted with the survey: But here are 29(59.2%) who drove and 15(30.6%) who were towed to the shop. So only 44 participants that required service thus far, leaving 10.2% who did not go to the shop, If I'm parsing those two survey options properly...

According to: https://www.barrons.com/articles/fo...r to date, Ford's electric,by the end of 2023. There are perhaps 40,000 Lightnings produced thus far, if we call it 44k then 0.1% are impacted per this survey. Assuming this has a margin of error of at least one order of magnitude, then at least 1% of Lightnings are having modules replaced.

I know we are all shocked, that this is not being covered by the main stream media, or AFAIKT any media at all. I have not seen nor heard of a single mention of this problem beyond this forum. Yet I heard from multiple sources that Tesla had a recall of their entire fleet over a 1mm too small icon, and also that all their cars were recalled because their ADAS was not nagging their users quite enough, Despite Rivian not even being capable of driver monitoring. .oO(I'm well aware of their and my own biases)

So, does anyone have any clue to the extent of this Lightning module problem?

 

[ScubaSteve_TheReal]

Well to the extent mine has been in service since December 5th and still is waiting for replacement module. Not sure if I’m the exception to the rule or what. I drove mine to the shop at 57% reduced power which was barely noticeable. My 2023 ER platinum was built December 2022 and was flawless until dealership installed the ***57 update. Still bummed on the whole situation. Only time will tell if the other 8 modules fail slowly or fast, being they were all built at same time I have very little faith that they are not going crap out like the first one did. My 2 cents.

 

[TomB985]

I know we are all shocked, that this is not being covered by the main stream media, or AFAIKT any media at all. I have not seen nor heard of a single mention of this problem beyond this forum. Yet I heard from multiple sources that Tesla had a recall of their entire fleet over a 1mm too small icon, and also that all their cars were recalled because their ADAS was not nagging their users quite enough, Despite Rivian not even being capable of driver monitoring. .oO(I'm well aware of their and my own biases)

I can't remember a time when the news media covered mechanical breakdowns. Tesla is frequently in the news for criticism over their Autopilot system or various recalls that are required by federal law. But a CSP isn't a recall, so the lack of coverage doesn't surprise me at all.

I think 2/3rds of NHTSA-required recalls are dumb and not worth the hassle for automakers or consumers, but they're worth covering because the law brands them as safety defects requiring action. This isn't the same thing.

 

[GDN]

I think we are to the point that a few people may have to file a complaint with the NHTSA to get their attention. They would have the power then to force Ford to disclose how many have been repaired. It would go from there.

I think you can venture to guess that there is likely only 1 or 2 % of the owners at most represented on a forum like this. You can't even look at the number of registered users because this forum was split from the f150gen14 version and all of those users were left here with their accounts.

I don't know the timeframe, but I do think it will finally end up at a higher level. It also doesn't truly matter that Ford may be fixing them under warranty, it is the time it takes and the number there are that indicate bigger problems, especially in 6 years when many start to lose their battery warranty.

 

[LUXMAN]

I think we are to the point that a few people may have to file a complaint with the NHTSA to get their attention. They would have the power then to force Ford to disclose how many have been repaired. It would go from there.

I think you can venture to guess that there is likely only 1 or 2 % of the owners at most represented on a forum like this. You can't even look at the number of registered users because this forum was split from the f150gen14 version and all of those users were left here with their accounts.

I don't know the timeframe, but I do think it will finally end up at a higher level. It also doesn't truly matter that Ford may be fixing them under warranty, it is the time it takes and the number there are that indicate bigger problems, especially in 6 years when many start to lose their battery warranty.

I’m kind of all in having bought two of these trucks. And I’m not one to give up on something. But it does concern me that we don’t know the numbers.
I’ve had my trucks about 15 months now, and both have passed the test of this CSP. But does have me concerned for the long term cost of a module replacement after that eight years.

 

[TomB985]

I think we are to the point that a few people may have to file a complaint with the NHTSA to get their attention. They would have the power then to force Ford to disclose how many have been repaired. It would go from there.

NHTSA has authority to investigate safety issues. Failed battery modules can only be safety issues in certain circumstances, and I can't see how these module failures fall under that umbrella. They're not catching fire; the truck doesn't suddenly shut down without warning, and the warning icons on the instrument cluster are large enough.

Where's the safety hook to bring NHTSA into this?

I think this is a plain, simple mechanical breakdown that we're all frustrated about. Some of the most unreliable steaming piles in history have never been recalled.

 

[Dolio]

warning icons on the instrument cluster are large enough

HA!!! lol Hilarious.

Thank goodness we didn't get a recall to increase the warning icon font size by +0.1mm...

 

[rdr854]

Agreed.
We have 2 Lightnings.
Mine shows the 57-CSP still after months being done and the 70-CSP which they are doing today.
But my wife's truck, the 57 cleared soon after they did it months ago and not showing the 70, which it is also needing and getting done today. LOL

What is 70-CSP?

 

[LUXMAN]

What is 70-CSP?

I was shortening the name of the Customer Service Program CSP-23B70 which is the Low voltage Battery Sensor replacement

 

[rdr854]

I was shortening the name of the Customer Service Program CSP-23B70 which is the Low voltage Battery Sensor replacement

Thank you - got that done.

 

[GoodSam]

So, does anyone have any clue to the extent of this Lightning module problem?

Does my spreadsheet (link in my signature) help with your analysis?

 

[ScubaSteve_TheReal]

My lighting is out of the shop officially.
Date incarcerated December 5th 2023
Date released on parole February 14 2024
Module 9 replaced after first replacement module 9 part was defective DOA.
Too damn long…!!!!!!!!!!
FORD you can do better than than this…..??????

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