Ford Resumes Shipping NACS Charging Adapters (December 2024 batch)

[farmtruck]

Order number 36000 shipped today

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[AmpedBolt]

Order number 36000 shipped today

Hopefully I am not to far behind. Order # 36614

 

[chl]

Just received mine. Order number 90013622. It's the Tesla one.
Thank you Ford.

I'm only 92901 after yours...so any day now, so to speak.
Order Placed: 5/20/2024

 

[LazyElectrons]

Finally received mine today, 2/29 order, #31946

 

[jftexan]

Received FedEx shipping notice for order number 30,1XX. Whew!

If I was given a Nickel for each time this thread was checked I could have purchased an A2Z adapter days ago.

when did you order?

 

[mcneyens]

Says I’m ready for December delivery but that’s slipped every month since June.

Order number 56410
Est. ship byDecember2024Order
Placed: 3/6/2024

 

[farmtruck]

Ford is starting to ship March orders. My order is 36000 ordered on March 1, 2024. A shipping label was created on December 6. Fedex does not, however, show it as being in transit yet.

 

[Smokewagun]

To my surprise when I got home last night, was a box “To Our Valued Customer”. In it, an adapter. All I can figure is that it was shipped based on my 2023 Lightning I sold in April 2024. Although I could never track the adapter status after I sold the truck because the VIN was no longer associated with me, I still received it. I have no idea what number I am/was.
My son and I both bought 2024 Lightnings end of October, and he didn’t get an adapter… yet, but I doubt he will. This was probably just an oversight by Ford, for which I’m grateful. I was just about to order one figuring Ford will never have surplus to fill parts bin so I could order one.

 

[TaxmanHog]

This was probably just an oversight by Ford, for which I’m grateful. I was just about to order one figuring Ford will never have surplus to fill parts bin so I could order one.

They need serious help with data processing & logistics

 

[jimfigler]

To my surprise when I got home last night, was a box “To Our Valued Customer”. In it, an adapter. All I can figure is that it was shipped based on my 2023 Lightning I sold in April 2024. Although I could never track the adapter status after I sold the truck because the VIN was no longer associated with me, I still received it. I have no idea what number I am/was.
My son and I both bought 2024 Lightnings end of October, and he didn’t get an adapter… yet, but I doubt he will. This was probably just an oversight by Ford, for which I’m grateful. I was just about to order one figuring Ford will never have surplus to fill parts bin so I could order one.

The adapter I received this week was for my first Lightning. I traded it in a few months after I ordered the adapter. Lost tracking info like you did but customer service said I would still receive it. They were right.

 

[Daragh]

I got my original NCAS adapter several months back but I’m one of those affected by the “do not use….replacement adapter will be issued” that Ford sent out a month or two back.

Not a single communication from Ford since so I called customer service about it and not unexpectedly was told not to use the adapter I currently have and that they have no timeline for when they expect replacement adapter to ship.

it’s getting very long in the tooth dealing with Ford incompetence with respect to their EV customer service and support.

Has anybody else who is expecting a replacement adapter received it or been given an expected ship date?

Thanks,

Daragh.

 

[flyct]

I got my original NCAS adapter several months back but I’m one of those affected by the “do not use….replacement adapter will be issued” that Ford sent out a month or two back.

Not a single communication from Ford since so I called customer service about it and not unexpectedly was told not to use the adapter I currently have and that they have no timeline for when they expect replacement adapter to ship.

it’s getting very long in the tooth dealing with Ford incompetence with respect to their EV customer service and support.

Has anybody else who is expecting a replacement adapter received it or been given an expected ship date?

Thanks,

Daragh.

Daragh,

Same exact scenario here. I got the email that my adapter was defective and not to use it until a replacement was sent. Since then nothing. It’s very Frustrating.

 

[Smokewagun]

Yeah, I guess I’m lucky. Might play the lottery. I actually was going to order theA2Z Typhoon the night before I received mine, but got sidetracked.
This thing is like gold. Bought a zippered hard-side case off Amazon to protect and carry it. Should really find a way to add a lanyard on it to put on my wrist before disconnecting it from the truck. My luck I’ll drop it. I’m gonna be shy using a Tesla charger. Im wondering if Tesla drivers intentionally block the right end charger to prevent ford access.

 

[flyct]

Im wondering if Tesla drivers intentionally block the right end charger to prevent ford access.

As a Tesla and a Lightning owner I believe that Tesla owners don’t know about Lightning needing the right end charger to limit blocking 2 stalls.

Plus the stalls are very narrow and as therefor Tesla owners tend to use every other stall so that they aren’t parked uncomfortably close to another car. This eliminates Lightnings from being able to charge when 1/2 of the stalls are full.

Hopefully future Super Charing stations have longer cords and wider stalls to comfortably accommodate non-Tesla EVs.

 

[johnnyonetime]

Daragh,

Same exact scenario here. I got the email that my adapter was defective and not to use it until a replacement was sent. Since then nothing. It’s very Frustrating.

Same here with a twist. I ordered and received an A2Z adapter before the free Ford piece #6455 was delivered. So happens that my A2Z was recalled as well but I got the upgraded replacement in a timely manner.
Crickets from Ford. I realize it was a gift, however replacing faulty equipment that potentially could have catastrophic consequences should have been a top priority.

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