Recent content by massmedic

Ah, yes - Balise Ford in Hyannis MA. Bit of a hike, but have enjoyed dealing with them. It did sound odd at the time... it was the service manager/rep that said this and not the EV tech, so purely out of curiosity I may give them a call tomorrow and see if he can explain that to me again. But...

Yes, I thought the same, hadn't heard anything about that before and sounded weird but I was tired and didn't try to get more info at the time. I almost wonder if maybe they misspoke and it's a time limit before additional service would have to be done to the entire pack or something instead...

Absolutely! This dealer in MA was great to work with, but they have only one EV tech... and it seems to be a similar case at the next two closest dealers as well. Everywhere is short the techs needed for the volume they're seeing in service departments right now, and that combined with the...

I had posted on another thread so just copying and pasting here as well. Alright, I have my follow-up. Picked the truck up from the dealer yesterday (33 days at the dealer). They took care of the battery fault, the dash mat, and the rear lightbar in one visit. They had a heck of a time with...

Alright, I have my follow-up. Picked the truck up from the dealer yesterday (33 days at the dealer). They took care of the battery fault, the dash mat, and the rear lightbar in one visit. They had a heck of a time with the high voltage battery troubleshooting on my end. This looks like each EV...

Thanks - over on the Vineyard actually, which made dealing with this CSP after it affected me an even bigger issue! I purchased via Balise in Hyannis (great experience overall during delivery last year, and super responsive during this). Seems all of the dealers in this area are backlogged...

Adding onto the list of affected trucks. 22 Lariat ER, under 4,000 miles. OTA update 6.2.0 went through and immediately the high voltage battery fault and the powertrain failure warnings came up. Can't see them as being related, but the dealer should be able to tell me more when they get it...

Made an account just to get on this thread. 22 Lariat ER, build date was not involved in any recalls, and the notification for this CSP unfortunately wasn't easy to see on my app... they sent me physical mail about the tail light and dash mat, but not the high voltage battery CSP -- concerned...