Update 1/6/2023:
I apologize if anyone felt anxious about the subject of the post as some expressed.
After many failed attempts to work with the dealership, Ford, and Sunrun to get the charging equipment that was owed to me, I turned to this forum as a social bullhorn.
Yesterday, I was able...
Thank you for your videos. They are informative and I learn something new with each one. Yesterday, I was able to up my mi/kWh average to 2.3 in low 50-degree weather by taking an alternate route and generally paying closer attention to my driving behavior. Do you think your wife's driving...
I am on hold with my second Ford representative. I got transferred to the Marketing Dept. to answer my question on whether the dealership reported the vehicle as being sold since they told me they did but Sunrun says the vehicle isn't being shown as sold on their end. Not sure why I am getting...
I do like the truck overall and it is very luxurious but just have to get over the inability to charge efficiently at home. Hopefully, when Spring time rolls around, I will see an expanded range (closer to what was advertised and sold). I will also look forward to Spring so we won't be advised...
@Henry Ford thank you for responding. I have a 57-minute and 34-second recording of my conversation with Sunrun this morning. Since I was being recorded, I also informed them that I would be recording for my records. This is my first Ford. I would love to be a champion customer but it is hard to...
yes... volts not amps. we currently have two (2) 200 AMP panels and one (1) 100 AMP sub panel in the basement. I have the utility provider coming out to get me setup with another dedicated 200 AMP panel in the garage bringing me to a total of three (3) 200 AMP panels so we can dedicate the one...
@metroshot thank you for your response, please see attached window sticker. The dealer said my truck doesn't come with the Charger and then retracted their statement after becoming as knowledgeable about the truck they were selling to me as I was about the truck I was buying from them. see their...
Thanks @RickLightning - I had to ask the dumb question to get a smart answer. I knew this was the case but trying to light a fire under Ford/Sunrun to get me my home charging station so i can charge quicker than using the emergency charger.
I certainly hope so. It really sucks to have a new truck and not be able to drive it but one day out of the week. I only get 235 miles of range on an extended-range truck and the Dealership/Ford/Sunrun can't figure out how to get me a Home Charging Station. So yes, I am stranded at home for days.
2022 F-150 Lightning with Dual Emotor-Extended Range Battery. I haven't seen anything close to 300 miles of range (235). It was a mannequin for the dealership. The most range I have seen so far is 235 miles.
Thank you @Tomwilli2025 - I will get on the 240amp ASAP and have contacted the dealer regarding the Sunrun validation since I didn't get an order number from Ford. Someone backed out on this truck and I was the lucky/unlucky recipient.
I purchased my new Lightning truck on November 25, 2022 and have a few questions. Thank you in advance for any responses provided.
1) How long does it take Sunrun/Ford to get the Home Charging Station sent out to the customer?
2) When the dealer dropped off the vehicle, the truck only had 65...