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My SOC jumped from 85% to 100% suddenly while charging, similar to yours. A few days later I got stranded with a faulty pack error (powertrain). This happened not once but twice on mine. This sudden jump is a clear sign that a cell is bad. If Ford have contacted you about the field action, you...

Dang! Yes, Lightning can hit twice! No pun intended. I just got stranded for the second time. 1st on December 22 with 13466 mi and 2nd now on May 23 with 21842 mi. I had the module #6 replaced on the 1st occasion because one of its cells failed. Expecting the same now. But still waiting for the...