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Nice New look; when I click on the Bluetooth connect button, I get a message saying “disconnected ”. A couple of times it said “connecting” but still no go. Any ideas?

I had the same experience with National Grid in MA. I got my truck in January 2023, and for months was getting a discount when charging during non-peak hours until the program (Charge Smart) was stopped. Both Ford and NGRID told me they were "working on the problem" but I have not seen it...

I went through this last July, although my truck never actually stopped running, just the warning. Only two of the (6 or 8?) battery modules ultimately needed to be replaced. Although it did take several weeks to get the battery parts, once they had them, the job was done in a day and a half and...

I just had a battery module recall on my Lightning ER. It was purchased at Acton Ford and they did the work to replace the module. The only issue was it took 3 weeks to get the replacement part, but that was beyond their control. Once they got the part, they completed the work in 1.5 days...

I just had the same issue. It took 3 weeks for the dealer to get the battery module during which neither they nor Ford could say when it would arrive other than it is "in transit". However, once it showed up, the dealer had it installed in a day and everything seems to be fine now.