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I am in the same boat on sync version 539. Sounds like dealer trip is required.

Mine was also updated to allow for scheduling updates which is great, but PaaK is still not an option even after removing the vehicle from FordPass and re-adding.

This thread was very helpful. I purchased my '22 Platinum with 700 miles on it and have the same exact issue no PaaK or update ability. I called the number and they gave me a few details and asked to take 24hrs to troubleshoot. Initially they said in the system it shows up as retail, then I...

I called the OTS line and they were somewhat helpful. They shared my vehicle had been updated March 2nd, but couldn't really talk to Power-Up versions as updates are VIN released and patience is important. They did say visiting a dealer could get updates applied if the dealer is open to doing it...

I recently purchased a very lightly used, 750 miles, '22 Lightning Platinum. I activated BlueCruise and many of the other connected services via the FordPass app. Within the vehicle its connected to my home Wifi and the system update tab says up to date. While within the FordPass App it say it...