After getting a "High Voltage battery warning" message when I started my truck one morning a few days ago, I had to have my truck towed to my Ford dealership. It was no longer drivable. After looking at it for a few hours they determined I needed a full battery pack replacement. I've had the...
I charge at home using my Ford station pro charger. I have a charging schedule setup to charge at midnight. It works reliably. But if I select the option on the Ford app to "Charge to 100% now" it stops charging within 5-15 minutes and goes back to the schedule. This happens consistently...
My truck has preferred charge settings to start charging at midnight (super off peek).
Today when I plugged it in, the charging station continuously cycles through some sort of communication with the truck. It only occurs when it is plugged into the truck. I've had the charging station for...
My Ford Pass app is no longer communicating with my truck. It still works as a phone key but does not show me the current charging level or allow me to configure the departure times. I uninstalled and reinstalled the app but the problem persists. My wifes app on her phone is behaving the same...
Is there any (email) contact at Ford corporate I can raise the issue to?
I've had my truck for a month and keep getting the runaround when I call sunrun.
My Lightning makes knocking/clicking noises when parked in my garage and locked. The noise is similar to (but not exactly like)doors locking. I'm wondering if its the battery. Doesn't sound like rodents because the sounds are fairly consistent. My Tesla makes knocking sounds when charging at...