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I recently had the Ford Charge Station Pro installed outside of my garage. I was hoping to turn on the "access control" feature that I read about at the following location...

I was schedule to have Sunrun install the HIS the other day. They called me two days before the installation to ask which 16 slots on the main panel I wanted to back up. I told them that I wanted the whole main panel backed up. They went back and forth and finally came back and said that they...