I share the same frustration too. Ford's BEV customer support team was claiming they never heard of this recall until I called. Don't expect much support from Ford neither other than boiler plate comment of "please wait for remedy in Q2"
I am not sure if it makes sense for Ford to replace...
Other manufacturers like Toyota will comp owners rental or fuel cost to use their other car when the hydrogen pumps are out of order in their area. Better not turn this into a Chevy Bolt or Jaguar i-pace mess.