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For one on the lot (abandoned order), they had 2k ADM when I first called. The next morning I said I was coming in to check it out, they told me it was now 5k. 🙄 I didn't go in.

This is how I feel, too. I don't have ACC on my 2017 Bolt, but I only drove in 1PD mode. I never want another ICE vehicle and hate driving them because of it. As an added bonus, I've put on 167,000 miles and haven't needed new brakes yet.

I've seen it mentioned, but not the contact info. I will do some more digging!

Thank you for the encouragement. I actually have two case numbers with them, haha. I've spent more time on the phone with Ford (bounced around between so many departments including the tire rebate lady!) than I care to admit. I have documented several complaints with ford. I ordered back...

I just tried reaching out to the Ford rep again, since I still have no updates (10 days later). My email was returned as undeliverable, as if he is no longer employed by Ford. This might be the end for me, unfortunately. 🥴

Happy for you all, but damn, makes me even more annoyed about my situation. I haven't heard anything since the contact from Ford I got on Monday. Here's hoping I'll be fixed and getting a build date from next Thursday's run. 🤞

I actually heard from a Ford employee today; he confirmed they are trying to figure out what is wrong with my order and move it forward. Hopefully this is moving in the right direction now!

Thanks.... the GM went over the zone managers head and has promised me there will be some traction on it now.

Columbia ford has a customer abandoned lariat on the lot for 20% over MSRP... wonder if they realized they were too big for their britches at 30%? They likened it to buying a fast pass at Disney to get to the front of the line faster. 🙄

Glad it was so easy for you! I'm still fighting with my dealer....

Microsoft can provide support for 3 years past EOL, which for windows 7 will be sometime in mid-January 2023 (eol was jan '20). This is... cutting it close, but hopefully they are in the process of getting them all upgraded. I've spent the better part of the last year trying to replace over...

I'm a glutton for punishment so I'm still fighting this. The GM of the dealership called the other day and finally admitted some wrong doing on their part. Said he has been trying to get in touch with the rep to get answers, but he's not getting back to him. I called Ford to complain...

It's honestly hard to tell. Dealer has not expressed any accountability for canceling it in the first place. He is 100% blaming Ford. My husband is convinced the dealer canceled it on purpose because this happened a few days after we checked out the demo, and he subsequently got a call from...

Talked to two different branches of ford customer service and neither had anything to offer. "Sorry only the dealer can change orders." So what can I do if the dealer can't or won't (not sure which) and the Rep won't allow it (according to dealer)? (Mostly rhetorical but taking advice if...

Likewise, giving the customer more information. I only figured out what was actually happening because of this forum. The dealer didn't seem very computer savvy, so after reading what needed to be done to push my order through, I'm not surprised he botched it. We never expected to...

@TaxmanHog Unreal. The dealership finally admitted that Ford won't fix this because they decided not to be an EV dealer in the future, so the rep won't help them. I'm going back to Ford to request a new dealer. So furious that we are left in the dust of their feud.

If anyone wants to follow my saga: I talked to and then chatted with ford motor company this morning. I got no where on the phone call, other than a sympathetic "im so sorry you are experiencing this". I forgot to ask for it to be escalated, so I initiated a chat and asked for that. I...

Well, the visit to my dealer was a bust. He wouldn't take me into his office to look at the order on the computer. He only brought out the print out of the order screen. I asked him to explain what kind of error he is getting when he tries to remove the scales. He just kept saying that it...

Vachon Ford, Brooklyn CT has a demo, but the GM is using it as his personal vehicle so it has >1500 miles on it. Lariat, atlas blue

Thank you! In my fit of rage yesterday, I did not go back and view that video, but I will check it out today. I'm determined to prove this dealer wrong.