Resolution to app frozen at welcome screen on iPhone:
Go to
Settings
Accessibility
Display & Text Size
Select larger text
bottom slide reduce text size to as low as it will go
go to app and hit "let's go" button at bottom of welcome screen
from tech support +10 points ..this a known problem
On iphone SE screen is frozen on welcome screen. Sorry initial reaction, -10 points.
A failure to understand the market.
Update: uninstalled software, reinstalled software, frozen welcome screen gone, now perpetual spinning Loading circle, ... another -10 points
Update: had to re-enter login...
Yes, I am also a victim of the "offered update but failing to install" club and am giving up.
I've tried everything mentioned in this thread plus the suggestions from Ford's website.
After over four hours of online angst using chat and website, I finally got a case #.
After another hour with...