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I didn't realize. I'm going to try that. Thanks!

I had this installed for over a year and it looks like the wiring was undersized. I bought another one and replaced it and the new one is working fine. $200 OBO plus shipping- the box and manual are from the new charger I just installed. Everything is here minus some missing screws for the...

New in box - I bought this to install at my office and decided not to. I have the one I got with my truck installed at home and I like it. This second one I bought is new and ready for a new home. $650 plus actual shipping charges. I get a pretty good discount on my business Fedex

Same issue here. The only way I've been able to make it work is switch back to speakerphone on the Ford display and then back to Bluetooth then it connects

I think I might also need official Ford help. I just talked to service and they said they have a "Hotline request" in. The advisor said this is serious as it's highly unusual to have to call the Hotline. Apparently my truck is showing an update with no status - they are supposed to be success...

Mine is at the dealership today getting a boatload of updates. It has 2 pages of errors on it. Nearly stranded me last night coming back from BWI airport it just shut off with the powertrain failure. Fortunately turning it off and on again allowed me to get home 175 miles away. Good news is I...

I got mine yesterday. Just showed up. No tracking number even though I have been in communication with Sunrun and Ford. About 3 weeks after purchase

I used the phone number and also used the '2' option to talk to the next representative and also got Kiara who was very helpful and got me a case number. This because I called Sunrun last Friday and they said they didn't have all of the information and was going to escalate it to management...