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I have reviewed all of these links before my original post. None of them work. I cannot even get the same screens as some of the other posts share. They look different. I do not even have an option for the “Intelligent Suggestions” when trying to create a new profile and it is no where in the...

Thank you for the reply. I believe I have done all of those things, especially since I managed to get a picture on before. When I type my own number into my phone my name comes up and no other contact does. Is there any other way to check? I have an iPhone.

Has anyone else experienced the issue of trying to change their personal profile photo only to lose the existing photo altogether ? Yesterday I tried updating the profile because I updated the photo of my card on my phone. The truck did not update with the change. When I went to try and get a...

I just did the most recent software update and nothing changed. I am going to follow up with the dealership during the week to see if they have heard anything on their end. I also, expect everything to work as it is intended to also, so this has been a frustrating process!

So far nothing has been resolved. I have had my truck at the dealership twice. My dealer has an open ticket with the Ford “hotline” which I’m told has to be answered. Ford told the dealership tech to rebuild every module and make sure all the updates are current. He did those things and had...

Thanks for the recommendations. Unfortunately, no luck on the fix. The issue happened before I ever made a profile so now when I switch between my recently created profile and the guest, or turn off profiles all together it still does not work. The reset of SYNC did not help either. I have...

Hello everyone! I hope everyone has enjoyed their Lightnings so far. I joined this forum just specifically to ask for help. I have had my Lightning for about week now and I am having issues with my Brake Coach. When I go into the settings on the instrument cluster I am unable to toggle the...