I also purchased a 2023 Platinum from Capital Ford in Charlotte. I have had it about 1.5years and all issues are typical, new starter battery, new air strut for the frunk, and not due to the buy back.
One thing to note, by purchasing a buy back you get a great price, however, if you were ever to...
I live in Knoxville TN with a 2023 Lightning. I have had it just over a year now, but have only had to go in once for non-Lightning specific issues (needed a new starter battery). I went to Ted Russel Ford on Parkside drive. They treated me really well, but unsure how they can handle the EV...
I will look into this option. When I sent the PM as suggested above by the FORD rep they just told me go to the local dealer. I am not opposed to that, however not all dealerships are quality, especially with the newer EV vehicles. I’d prefer not to have everything stripped down for no reason...