I live in Knoxville TN with a 2023 Lightning. I have had it just over a year now, but have only had to go in once for non-Lightning specific issues (needed a new starter battery). I went to Ted Russel Ford on Parkside drive. They treated me really well, but unsure how they can handle the EV...
I will look into this option. When I sent the PM as suggested above by the FORD rep they just told me go to the local dealer. I am not opposed to that, however not all dealerships are quality, especially with the newer EV vehicles. I’d prefer not to have everything stripped down for no reason...