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I have still not received the Ford Pro Charger that was included with the purchase. I think Ford should really think about taking this in house and not using Sunrun. I have called 6 times and each time I receive a different answer. It starts with " The charger is in stock, sitting in California...

I have been calling Sun Run for 4 weeks now and they continue to say there is a data issue and cannot send the charger I should have gotten for free after buying the Platinium F-150. I just called for the fourth time to Sun Run and was given another reason why the charger has not shipped. I...

I am still waiting on my charger to arrive. Sunrun seems to be overwhelmed and unorganized. I called last week to confirm the charger that was included with the purchase of my 2023 Lightening and they confirmed it was ready to ship. Seven days later I called to get tracking info and they said it...