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I asked the BEV guy on my case and he straight up told me that a replacement truck is not covered by their warranty. To paraphrase it was "you'll get what we give you".

IMO @Ford Motor Company needs to step up and take a national initiative of owners affected. From this thread, people's experiences range from a few days to over a month, no loaner to an ICE Escape (like me), or a Mach-E or Lightning. It's a damn mess and they have to know it's a widespread issue.

I got my truck back after 28 days. Launched about 10 times on the way home from the dealership. Life is good now, but I've lost a fair bit on confidence in this truck. No more road trips, my wife would kill me if we got stranded with our baby somewhere.

On day 19 of my truck being at the dealership. They've stopped responding to my calls, and the BEV case is responding but not helpful. I'm tired of paying for a premium truck and driving a loaned Escape and paying for gas. At this point I'd be happy if Ford would cancel my lease and I'd go out...

07/2023 5k miles

Your instrument panel should tell you how much power is reduced (in the truck, not in the app). I believe the dashboard above the Calm screen has a gauge on the left for power, and a gauge on the right for speed. The power one should go up to some power level with the limit being taken up by...

Nice! I totally agree with you that I can never go back now. My dealer just called me and said the battery usually arrives in 3-4 days, so they're hoping to get me back in it by the end of next week. If that works out it will be much faster than the ~1 month figure other people in this thread...

UPDATE: It seems like opening a case with the Ford BEV team does help a lot. The guy assigned to my case called my dealership behind the scenes and got them to get me in a free loaner, a brand new Escape AWD with a bunch of upgrades. It's not as nice as my truck, but still very nice. Then the...

I'm the latest member of this unfortunate club. '23 XLT SR at about ~5k miles. I drove it on my morning commute fine, went to plug it in and got the orange rings, but dismissed it since I was already over 80% charge. Hopped in for my evening commute and got the wrench of death and FordPass...