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  1. Buyer Beware - Ford Does Not Stand by its Products or Customers

    Thanks for the detailed reply. I was able to talk to the dealership today and am hopeful they will be able to wrap things up for me in the next week or so. I've always had really good experiences with dealerships in NC so being new here in Georgia I didn't expect things to be so different. I...
  2. Buyer Beware - Ford Does Not Stand by its Products or Customers

    Hi, thanks for the reply. I agree that the dealership is to blame as well, but most of my communication was with the BEV team, who were the ones that denied my buyback, told me I needed to rent my own vehicle and told me they didn't know how long it would take for the dealership to get the...
  3. Buyer Beware - Ford Does Not Stand by its Products or Customers

    I might end up going this route when its all over. Either a Toyota or Subaru, since I have owned both brands before and never had issues with the cars or dealerships. I already have a couple of cases open with the BEV team. They insisted I communicate with them and they would communicate...
  4. Buyer Beware - Ford Does Not Stand by its Products or Customers

    Seems like you have a pretty good case given the low miles and # of times in the shop. I know mine is 1500 over the mileage limit for my state's lemon law, so it may not make much sense for me to go the lawyer route. Have you had as many issues with the Volvo XC40 Recharge EV?
  5. Buyer Beware - Ford Does Not Stand by its Products or Customers

    Man that really sucks. I ended up having to call Ford customer service multiple times and have multiple case numbers assigned since some people on their customer relationship team are more willing to reach out than others.
  6. Buyer Beware - Ford Does Not Stand by its Products or Customers

    July 16, 2024 Update Ford was able to fix my truck back in mid Feb. (2024) after over a month of it being at the dealership. Unfortunately the same issue has occurred again (July 6th, 2024) and I'm once more dropping the truck off at the dealership. For the past week and a half the power has...


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