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I also installed the charger just outside garage and live in northern NH. No issues, however after a few wet snows that then froze I did purchase a generic EV wrap around plug cover designed to keep weather (i.e. the snow, frozen wet snow) off/out of the plug connection area at the truck. So...

Thanks for the additional input and info on the anticipated update. It’s the closest it’s been to working well without needing extension cords which was the case this winter, so I will try to remain patient a little longer and watch for that update.

I have had the HIS system installed now for about 10 months following taking delivery of my ER Lariat in Aug 2023. Like many others, had persistent ups and downs with connectivity. However after various OTA updates it seems catching truck up and finally getting past issues, resetting charging...

I received the same ECG-24.2.4.9 update on June 21st and since then the App & CSP have not been apple to connect.