Search results

I have now been able to enable/activate the system. However, so far it seems like I have to “”re-pair” the truck each time I want to test the system. The problem there is that the ChargeStation Pro and my phone (and maybe the truck) must all be connected to my home WiFi, the router/modem for...

Forgive me if this is a dumb question: If my truck is getting OTA updates, does this indicate that the modem is working?

Pulling the modem cable? This sounds like something only the tech savvy should do…?

The Ford person I talked to advised doing the modem reset I think you mentioned. Did that 2x & still not working to pair it. Will post pics next time I try it.

Unfortunately, none with cover off. GC may be coming by this week & I’ll ask him to take the covers off so I can take and post pictures.

Yes, but apparently the BDI was incorrectly installed, as none of the lights on the cover are blinking or illuminates.

No. BTW, thanks for taking the time to help me out!

I now see a problem that may be at the root of some of this. The M Professional app indicates “no device found” even when I’m holding my phone a few inches from the inverter.

Thanks—after 8 tries, the PIN still doesn’t show. I’m doing something wrong, for sure. Thanks. I am now seeing on the FCSP phone app a screen saying “missing equipment,” which is not accurate—wondering if electrician did not activate something within the hardware?

Is there a way to update the software on the FCSP? The app says I have version 2.112.91:2:149:1.32:0.62:1.53 (Firmware version 5.0.16) and from this thread, I think (a) this may not be the latest version and (b) this may be at the root of my problems activating the system.

This is good to hear. Did you encounter any difficulty *activating* the system? I hired a master electrician to install mine, but when it came time to activate it, they basically said, you’re on your own. I cannot get mine to “pair.” I get to the in-truck screen which displays a PIN and asks if...

I have the Ford Home Intelligent System backup power system installed, but I have been unable to activate it. I hired a master electrician to install the system. When I try to activate it using the in-truck screen, I get to the step where the screen posts a PIN and asks if it matches the PIN on...

Not yet—thanks for the rec. I’ll contact them.

An electrician evaluating the Ford home backup power system I bought (but haven’t installed) told me that the system could only supply a maximum of 32 amps to the house, and that it is thus not a whole home backup. Does this sound accurate? thanks!