Also, and this isn't really related, but *as I was waiting at service* I got a prompr in FordPass to try the new app so I did.
I like it a lot better, it's going in the right direction.
Major Update!
Had a service appointment at the dealer. It was the first time they had seen this issue, even many of the staff including the owner had mache's so they knew what the menu was supposed to be doing.
Service updated the firmware on the Truck's Charging Controller via their...
I would also like to add another datapoint to this issue. In my app there are never any charge logs. It is signed in, and linked to the Truck. I can see its gps location and everything. I've been charging at home for about 3 weeks now. See photo:
I can see the satellites with signal in my garage exactly like your photo. When I bought the truck and brought it home, there were no pre existing locations saved in that menu, it has always been blank.
Apologies, I now have GPS working. I should have posted that in enabled the 3 Connected Services options it requires. The truck knows its coordinates, and my Fordpass App also knows its coordinates.
Are you saying I should force close the Navigation app that is running in the background? I'll try it, but that also seems strange as I am not actively using it for navigation routing.
Edit: I did a SYNC reboot and force close the Nav App. No change.
Alright So I tried again. The Truck is at 64%, I plug in and it starts charging immediately. I check the Charging menu, and the option to add a location is still not there.
Thank you for the response. I will keep trying and try your approach. So far no matter what combination of events I do the add location Button is never present as shown in my photos.
Contacted Ford support. Their response was that we could not use the feature to setup a Location at home in order to control the charging times and charging amount because it requires us to buy the Ford Connected Charge Station ($799) and it will not work with the provided level 2, 30 amp mobile...
Thank you for the response. To add more clarity here. The truck is currently plugged into my level2 charging at home. Here are photos while it is plugged in at home in my garage and at 100% charge. Additionally, all gps and cellular data services are Enabled, and the Truck is connected to my...
My first post! Hope to learn a lot here.
I just want to chime in here and say just got a 2024 F150 Lightning Flash (traded in a Model 3). So far overall this Truck is amazing.
I am having this same issue where the Charging controls on the Truck will not let me set a Home location at my house...