Yeah I called three times and it rang for like 30 minutes and then just sent me to a survey. It's easier for me to just cancel this one and get a new one since there is no quick and easy way for me to transfer.
I guess it depends on if you value your own time and customer experience. I personally had to miss an important meeting at work to drive to the dealership for an appointment they made then they acted like I was wrong for coming in. It's about respect not about delivery dates. That's just me...
Yes this is what I'm trying to understand with this Mike Levine guy. Is he saying that all these dealerships just made this date up? If that is true does he not have a major problem with that? How can Ford be happy with this
My dealership made an appointment with me yesterday for today, I drive there and the front desk guy acts like I'm the one who made the mistake. No communication happening at Ford with the employees or customers.
Just got a call back and they said they just got the email this morning saying...