bad mechanic

Hello everyone. It's not a really cold day. I M alone, no trailer and no extra weight. Since i got my update for my module the situation only degrading. You think its normal ? P.S. even if i don't have any MIL issues.

I took my Lightning F-150 Lightning (Platinum) to the local Ford dealership for a 20k-mile service. This service called for a tire rotation and cabinet air filter swap. Five days later, I got a call. The service adviser told me my truck sustained body damage. During a "quality assurance test...