heated steering wheel

I just had my heated steering wheel installed through the Ford customer service satisfaction program by the dealer. I’ve noticed a few things and wanted to check with others about their experience: 1) before the heated steering wheel I averaged around 2.4 - 2.5kwh. Since the install and when I...

Ok, real first world problem here... does anyone else's heated steering wheel not turn on after a preconditioning cycle? After the truck runs a precondition cycle (schedule based) the indicator on the sync screen indicates the heated steering wheel should be on, but it is not (sad cold hands...