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BATTERY PERCENTAGES NOT MATCHING

Psmith7279

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hello

i am running into an issue ever since I was able to download the latest software 6.8.0

Specifically, I set my charging to 70%. Yesterday as an example, when the charge complete notification it says it is at 100%. Then when I turned the vehicle on it said 100%. Once I put my foot on the break to start the vehicle and drive it said battery was at 64%.

It has been consistent saying charge is at 100% both in the truck and on the app and when I try to fix the percentage slider on the app it will not recognize the change.

Is anyone running into this discrepancy between truck, the different displays, and on the app?

One last note, I just did another charge and changed the range to 80% and within minutes it says it charged to 100% but when I unplugged it, it capped at 64%.

Thank you
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TaxmanHog

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Did you have the high voltage battery [HVB] serviced recently, module(s) replaced?
 

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TaxmanHog

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Hi - yes I did. How did you know?
This is a symptom of a repair where the technician did not fully balance the replacement module to the rest of the pack, it'll catch up over the next several weeks, continue driving & charging, requesting the normal SOC you desire, eventually it should stabilize. If it doesn't after a month contact you servicing dealer.
 
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Psmith7279

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This is a symptom of a repair where the technician did not fully balance the replacement module to the rest of the pack, it'll catch up over the next several weeks, continue driving & charging, requesting the normal SOC you desire, eventually it should stabilize. If it doesn't after a month contact you servicing dealer.
I appreciate the guidance and suppor, thank you!
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