Clean150
Member
- Joined
- Oct 10, 2021
- Threads
- 0
- Messages
- 17
- Reaction score
- 8
- Location
- California
- Vehicles
- 2009 Ford Escape Hybrid
I've changed my preferred dealership for the 2nd time since last Friday and I have gone with Kearny Mesa Ford based on the no nonsense communication I've experienced with Dennis. Dennis reached out and confirmed, in writing, exactly how my reservation will be treated and did not mince words. If there is any doubt in your mind about your reservation or the dealership it is with then I strongly suggest contacting him and investigating if Kearny Mesa will deliver what you are looking for.
Separately I will pass on that I switched away from Ken Grody Ford. They are pleasant enough and I get it, it's a capital venture. I'm sure many will have satisfactory experiences with them. However, I was not able to have my questions about their policy and how it would be applied to my reservation regarding dealer markups and fees answered in a way I felt confident enough to do business with them in the end.
The dealership switching process was easy enough, just be prepared to hold on the service line for a bit. I used 800-334-4375 to get through to the "lightning" team otherwise the 800-392-3673 will be a separate wait on it's own before transfer to the direct line. Happy hunting.
Separately I will pass on that I switched away from Ken Grody Ford. They are pleasant enough and I get it, it's a capital venture. I'm sure many will have satisfactory experiences with them. However, I was not able to have my questions about their policy and how it would be applied to my reservation regarding dealer markups and fees answered in a way I felt confident enough to do business with them in the end.
The dealership switching process was easy enough, just be prepared to hold on the service line for a bit. I used 800-334-4375 to get through to the "lightning" team otherwise the 800-392-3673 will be a separate wait on it's own before transfer to the direct line. Happy hunting.
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