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I agree 100%. Talking with Ford is a nightmare. Nobody knows anything and I can tell everyone who has tried to help me has not driven one of these vehicles. Is it Ford's goal to keep everyone up and current or are there batches holding some of us back months? BTW, I received 4.2.11 all the...

Thanks. Does this mean that I should expect a OTA update on my Lightning to enable the newer version of the app and not try to ask for the server side enablement of the older version?

My concern is that I will not get it because I don’t have public charging or char assist on mine?! Somehow, some of us are being missed and Ford has no idea how this works when I call their reps. They all tell me to wait for the next software release which we know based on earlier in this...

@Marlin, @lakeguy55 , @itdwebman , @Mike G , @starrtech2000 did you ever get the Charge Assist icon on your Lightning?

Thank you for the reply. For some reason, I do not have this feature on my '23 Lariat and Ford is telling me this is limited to Fleet customers which I did not agree with based on this consumer forum. Any idea how I can get this enabled on my truck?

Hey everyone, I called Ford and I am told that this feature is limited to Fleet customers, are all of you who have the "Charge Assist" icon Fleet customers? Thanks!

Has anyone figured out why some of us do not have the icon yet? Also, any fix?