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  1. Major damage to my new Lightning (T-bone collision) - now what?

    Did they end up totaling your truck or was it repaired? If it was repaired, how long did it take? I was hit similarly but in the driver's side front wheel, no damage to the door. Truck is still being repaired.
  2. Has Anyone who Bought a Mannequin Received a Ford Charge Station Pro?

    Do you have a FedEx account? I specifically have email alerts for any packages to my address.
  3. Has Anyone who Bought a Mannequin Received a Ford Charge Station Pro?

    I received a FedEx shipping notification from sunrun/ford! ETA is 1/18. No direct emails from Ford or Sunrun.
  4. Has Anyone who Bought a Mannequin Received a Ford Charge Station Pro?

    I just received an email the Ford Customer Experience Specialist who opened my case number. She requested the name of the dealer I purchased from. I hope these means they are finally wrapping this up and getting them set out to us.
  5. Has Anyone who Bought a Mannequin Received a Ford Charge Station Pro?

    I called the 866-631-3788 number. It is the direct number for Customer Care and you can enter the extension of a specific person. Not having one, it eventually dropped me into the normal automated system for any normal support call. The first person I talked to said I should talk to a BEV...
  6. Has Anyone who Bought a Mannequin Received a Ford Charge Station Pro?

    Thanks, I also will be calling and will provide an update on my experience.
  7. Do FCTP/Mannequin ER Lightnings come with the FCSP?

    Has anyone who has purchased a mannequin ER unit received the Charge Station Pro? If so, what was your process? I have been unsuccessful with Sunrun on confirming the vehicle was sold to me. Ford says call Sunrun and the dealer. Sunrun says they will ship it as soon as it is confirmed. I...
  8. 2023 Lightning Build and Price is Live .... $5000+ increase in price

    What language in the bill are you using for this determination? I have been trying to determine this grey area also. I read it as you need the binding buyers agreement signed prior to the bill becoming law to be grandfathered, regardless of sales/delivery date.


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