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oswaldal

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I just received an email the Ford Customer Experience Specialist who opened my case number. She requested the name of the dealer I purchased from.

I hope these means they are finally wrapping this up and getting them set out to us.
 

oswaldal

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I received a FedEx shipping notification from sunrun/ford! ETA is 1/18.

No direct emails from Ford or Sunrun.
 

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Henry Ford

Henry Ford

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No email for me. 🤔
 
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Henry Ford

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Do you have a FedEx account? I specifically have email alerts for any packages to my address.
Yes. I inquired about an update with my Sunrun handler on Friday. She said there was no update but she'd let me know when there was.🤞
 

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Question for those whose FCSP has shipped: Have any of you taken delivery of you truck on or after January 9th? That’s the day I picked up mine and was told I had to wait until June.
 
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Henry Ford

Henry Ford

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Question for those whose FCSP has shipped: Have any of you taken delivery of you truck on or after January 9th? That’s the day I picked up mine and was told I had to wait until June.
Who told you you'd have to wait until June?

I saw a thread that mentioned old paperwork during closing that referenced June 2022. Apparently there was a supply issue for early buyers and the paperwork hasn't gone away.

Of all the crazy stuff I've heard from Ford, June deliveries isn't one of them. Of course I'm still waiting for an update so...🤷‍♂️
 

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oswaldal

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Question for those whose FCSP has shipped: Have any of you taken delivery of you truck on or after January 9th? That’s the day I picked up mine and was told I had to wait until June.
I took delivery 10/26.
 

Maquis

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Who told you you'd have to wait until June?

I saw a thread that mentioned old paperwork during closing that referenced June 2022. Apparently there was a supply issue for early buyers and the paperwork hasn't gone away.

Of all the crazy stuff I've heard from Ford, June deliveries isn't one of them. Of course I'm still waiting for an update so...🤷‍♂️
Dealer showed me a letter from Ford stating that it will be June before I get my FCSP.
 

Maquis

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Check the date on the letter. My bet is it says "June 2022," in other words, last year.
I didn’t keep a copy, but I think you’re correct. I just got my address verification letter from SunRun today!
 
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Henry Ford

Henry Ford

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I didn’t keep a copy, but I think you’re correct. I just got my address verification letter from SunRun today!
A letter? Like in the mail? Crazy!🤣

I still haven't heard anything. I'll be busy with work through Wednesday of this week but on Thursday if I don't have an update...🤯
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