I had this problem a couple of months ago. I removed and readded the phone to the truck (both for SYNC and PAAK) multiple times. When freshly added, the name was correct, but after a few days, it would go back to the nonsensical string of characters. I attributed it to the Beta versions of...
I'll add one more recent experience. After successful plug and charge with the official Ford/Tesla adapter more than two dozen times on a long road trip, we hit one where P&C would not work. I had to initiate the charge with the Tesla app.
I ordered January 20, called to check last week. Shipped March 4, UPS says it will be delivered tomorrow. Based on several responses here, it appears they just received an incoming shipment of adapters at the end of last week/start of this week and pushed them out to customers this week.
Window buttons: No
Frunk/Tailgate buttons: Yes
The magic is on the Vehicle tab in FordPass, under the Features and Settings dropdown. There is a tile for Paak Key Settings. You can view the list of phones set up as keys and delete them from there. The rest of the setup/management in done...