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Hey All - just checking back in after having my truck just shy of two weeks. For those still waiting - the anticipation is definitely worth it. I've already put over 1000 miles on the truck (I won't typically be driving that much) but had a number of summer camp deliveries and road trips for...

The dealership didn't mention anything and I haven't seen the extra 250 KW show up in my FordPass Account, nor any debit cards arrive so I'm not holding my breath on that. My Sunrun project manager has been in touch about getting my charging equipment shipped and working to get the install...

The waiting is over.

I chatted with Ford Chat this morning and got my convoy info for the "last mile". I called the transport company and learned my truck arrives at my dealership this afternoon. I should be able to pick it up first thing on Saturday!

Well, I just checked on my CSX status again and on the up side, the train is on the move again and should be at the spot where my truck gets unloaded tomorrow... the down side is my estimated delivery dates on Ford just shifted by 3 days in the "wrong" direction so my delivery window is now June...

My estimated delivery week has arrived (June 27 - July 3) and so I checked in with Ford Customer Service to see if there was any sign my truck had moved off of Ramp 5M in New Boston, MI. The location still shows Ramp 5M, but there was a railcar assigned (which was new info). When I called...

This is a little tangent from the thread, but I've been relying on Ford Chat as a means of seeking updates and even though there is typically a long wait time to chat with someone it was relatively reliable. Yesterday, the option for "Start Chatting" disappeared from the Contact Us part of the...

Oh, interesting - I've been using both depending on what was loading at any given time, so I might not have noticed that. Unfortunately the Canadian version of the site isn't loading for me at the moment (accepts my order number and VIN, but just loops back to the main screen) so I can't confirm.

I just checked my sticker (hadn't looked in about a week) and it's now showing as Special Order and the code with my original blend date is gone. I have new codes across the top and in the codes under the Special Order there appears to be an 06 16 2022 date.

Interesting, now that you mention it, my delivery dates have dropped off of https://shop.ford.com/vehicleordertracking as well. However my delivery date range still shows on my reservation and Ford Chat reported the same ETA as before, so it's still in the system in some places.

@Drkkngt - just curious if you have any updates / movement of your vehicle. As of yesterday, Ford Chat gave me the same info as last week. Same location and no railcar or convoy assigned.

For pch3 Production: 5/5/2022 Built: 6/1/2022

It's possible it will be convoy, I really don't know for sure. My windowsticker says convoy, but I'd heard a number of people comment that theirs did as well, but it still came by train. The reason I had assumed train was the location of Ramp 5M in New Boston, Michigan is a CXS train yard and...

OK, Good to know it's not getting lonely. Seems like most of the active folks on this thread seem to be Southern or Western parts of the US so haven't heard much about anything with transport to the Northeast. I'm hoping our trucks get loaded up soon to start the journey.

According to my last couple of chats with Ford Chat, I've been stuck on Ramp 5M in New Boston, Michigan (which is a CSX railyard) since June 5. They are still stating a July 3 delivery which is within the June 27-July 3 window on the Ford site. Apparently it's not yet assigned a new railcar...

I've seen a number of references to getting information through Ford Chat. I'm assuming Ford Chat is just the "start chatting" feature under Ford's Contact Us on their website. Is that correct? Assuming yes, what information do you need to get Rail Car information from them? VIN? order...

It's nice to see the recognition from Ford that they aren't meeting customer expectations on this. Even if the total value of the additional 250kWH + $500 isn't mind blowing relative to the frustrations and cost of the truck. I've had a mediocre experience my self with Sunrun, though I've...

I don't have an active FordPass so I don't have any empirical evidence that my truck is on the way, but I did get my "shipped" email overnight last night. I'll contact my dealership today after they open to see if I can get anymore details. Interestingly, I've received status change emails...

Build Week 5/2/2022 Blend Date 5/4/2022

I learned that part of the delay on mine was that the person working on the design needed more photos from me, however the note they put in the system asking for more pictures didn't actually notify anyone to take any action, so it just sat in this state for weeks. My advisor was very...