Search results

I submitted comments through the emailed survey they sent and also through the recorded feedback on the truck. Hopefully everybody else is also doing the same so they can recognize and fix this annoying problem they created.

Looks like this update is going to screw up the setting for charging preferences. Just like you, my truck charged to 100% after the update (even though I had an 80% limit programmed). And it also deleted all of the "charge locations" I previously had. But the worst part is that I can't...

Push the button to turn on your blue cruise, then push the button to turn off lane keep assist, then push the button to turn lane keep assist back on. That sequence would always give me the driver facing camera error. If yours does the same, then you will know what the problem is, and how to...

If you are getting the "driver facing camera," then you have the same exact issue I had. It was a known problem. After update 6.13, a bunch of us had Blue Cruise and Lane Keep Assist broken. Mine was broken for the past 6 months, until I finally took it to the dealer last week. They updated...

Did you have the broken BlueCruise problem since update 6.13? If so, did it finally fix the problem?

Can you please update us when you get your truck back from the dealer? Did they install this update for you? Did it successfully fix your broken BlueCruise? Thanks

I share your frustration. I love this truck, but the software is a big weakness if they want to compete. There’s nothing worse than having an important feature broken by a software update, and hearing nothing but crickets for month after month.

I wish Ford could at least make a statement to acknowledge that this issue is also affecting Lightnings, and to tell us that they are working on a fix.

Yes, that's what happened to me. I first got the Supercharger release, which installed with no problems. Then, later that day, my truck got this one but gave the incomplete installation error. I'm hoping it will trigger again soon and hopefully installs correctly the 2nd time. So your...

I was really hoping to see more people posting about their experience with this update, considering how many of us have had our BlueCruise broken by 6.13. Has anyone with broken BlueCruise been able to install this update yet? If so, did it fix the error we have been getting with the driver...

Unfortunately, I also got an error. If not too much trouble, could you please check my VIN to see if there is something I can do to make it work. And in your previous reply, you mentioned " manifest mismatch." What does that mean? I'm desperate to get my BlueCruise finally working again...

This is my concern as well. All of the communication coming from Ford about this issue only mentions the Mach-E. It would be nice if they at least made an official acknowledgment that they are aware of and working on a fix for the same problem affecting our Lightnings.

Sent. Thanks for your help.

I have been pretty lucky with getting most updates fairly quickly. I guess the downside is you end up being a beta tester for Ford. I can see why some people might consider turning off "auto-update."

I am having the same exact problem. On the other forum, Ford communicated that they are working on an OTA for the Mach-E issue. Hopefully @Ford Motor Company is aware that this issue is affecting BOTH Lightning and Mach-E. I will keep my fingers crossed they send out a fix soon.

Thanks. I tried searching but didn't see that prior thread.

I don't use BlueCruise often, but went on a road trip yesterday and today and realized my BlueCruise was not working at all. When I push the button to turn lane-centering on and off, it says BlueCruise in unavailable and there is a "Driver-Facing Camera fault See Manual." Folks on the...

I currently carry a Tesla to J1772 adapter in case I need to use a tesla destination charger. I was assuming that I would get rid of it and just carry this new Tesla to CCS adapter, which would cover both superchargers and level 2 charging as well. But your documentation clearly says that this...

Please report back and let us know what happens when your dealer takes a look at it. This weekend, after finding out that my FCSP wasn't working, I took my truck to an EVgo fast charger. I tried 2 different chargers at that location, and both kept giving errors when I connected to my truck. I...

I wanted to followup on my situation, in case it helps anyone else who runs into the same problem. I followed TaxmanHog's recommendations, and it corrected the charging fault. I had to do the full factory reset (red button inside the FCSP) and perform the whole setup process from the beginning...