"Driver-Facing Camera Fault" -- BlueCruise not working

[Biggie]

I don't use BlueCruise often, but went on a road trip yesterday and today and realized my BlueCruise was not working at all. When I push the button to turn lane-centering on and off, it says BlueCruise in unavailable and there is a "Driver-Facing Camera fault See Manual."

Folks on the Macheforum are discussing having a similar problem after recent software update, and apparently Ford will be releasing an OTA to fix it for the Mach-E. (https://www.macheforum.com/site/threads/update-6-13-0-caused-driver-monitor-camera-fault.32921) But it looks like the same problem is happening to Lightnings as well (at least mine). Anyone else having issues?

Sponsored

 

[bmwhitetx]

Anyone else having issues?

Yeah, reported on this thread (caused by 6.13.0)
https://www.f150lightningforum.com/forum/threads/blue-cruise-not-working-since-sw-6-13-update.18264/

 

[Biggie]

Yeah, reported on this thread (caused by 6.13.0)
https://www.f150lightningforum.com/forum/threads/blue-cruise-not-working-since-sw-6-13-update.18264/

Thanks. I tried searching but didn't see that prior thread.

 

[PatchesPal]

Same thing happened to me until I figured out my phone mount was mounted a little to high and blocking the camera.

I think there are two sensors on the right side. the lower one is the camera

 

[Storm Breaker]

i had this long before ant updates. they replaced the camera and a module. works great now

 

[Ford Motor Company]

I don't use BlueCruise often, but went on a road trip yesterday and today and realized my BlueCruise was not working at all. When I push the button to turn lane-centering on and off, it says BlueCruise in unavailable and there is a "Driver-Facing Camera fault See Manual."

Folks on the Macheforum are discussing having a similar problem after recent software update, and apparently Ford will be releasing an OTA to fix it for the Mach-E. (https://www.macheforum.com/site/threads/update-6-13-0-caused-driver-monitor-camera-fault.32921) But it looks like the same problem is happening to Lightnings as well (at least mine). Anyone else having issues?

Can you send over a message with your VIN and the name/location of your local Ford dealer? I would like to look into your Blue Cruise concerns on my end.

 

[Biggie]

Can you send over a message with your VIN and the name/location of your local Ford dealer? I would like to look into your Blue Cruise concerns on my end.

Sent. Thanks for your help.

 

[mtxmiller]

Can you send over a message with your VIN and the name/location of your local Ford dealer? I would like to look into your Blue Cruise concerns on my end.

Sent mine over as well.

Sponsored