Hi TLS,
Thanks for your comment. That's the reason I posted in here. I found it very weird to say the least...
Would you be kind enough to give me some guidance on how to escalate it to Ford BEV team? What is BEV?
I appreciate your help, TIA
Marcelo
Just an update on my issue.
Luckily the charger was "covered" under the warranty. Found it strange when the dealer told me I had to pay $100 deductible fee and when I picked up the new one, the 240V 50A prong adapter was missing. They told me the warranty only covered the charger, not the plugs...
Thanks for the tip. I’ll do as you said, but I think the problem is with the charger, as no matter if it’s plugged to the truck or not, it’s red.
Good morning folks,
It looks like my charger went kaput. It happened a couple of times throughout this almost 2 years that I own the truck and have being charging consistently almost every day with it, that it just stopped working and a red light would display in the front, as pictured, but then...
I know you want to sell it as a package, but I’m interested in the wall charger and the
I know you want to sell it as a package, but I’m interested in the wall charger and the hitch cover. Please let me know if you want to sell it separately.
Appreciate it…🙏