Surprise Day!
today I spent several hours on the phone today with multiple Ford customer experience teams. At the end of the day I was asked to call the Ford Pass team again to solve my vehicle connectivity GW issueā¦. But i ran out of timeā¦. However at the end of the day my Ford pass app...
Here is my current manual work around
1. Stop truck
2. Shut off
3. Open Door
4. Close door
5. Power on
6. Sound works with Nav!
lol what fun for a very expensive vehicle, from customer experience perspective, not very good.
Hope to continue to troubleshoot with Ford vehicle...
Thanks. Iāll try. On the app I deleted and reloaded last week and I was on with ford app team. They even took my VIN and said they might need to make manual update after new app is released
I went to the dealer today for my 10k mile service. I also asked them to look at my Nav. When I first start vehicle and use Nav and hit go I am no longer able to adjust sound for radio or phone then 10 min later it plays every turn I made and then I can adjust sound normally. Today dealer...
Does anyone know why this red light on bottom right and warning go on. I canāt start my (very expensive). truck and even back it in garage! Very frustrating!
Got mine to work after soft reboot of sync with Ford. Thenā¦. The error came back and now my screen is just blank with no error. Time to call Ford again
Ok. Here is the update..
1. I spent time with Ford today to troubleshoot the SW issue I was having with my charge assist app button not working.
2. Did soft reboot of vehicle and it did not immediately fix the SW error issue
3. As I was pulling into the garage it worked for a second see...
I called ford and after talking to multiple organizations the āin vehicle electric groupā did a couple hard reboots on my system and it worked!!! Magic!
Thanks to all. Looks like Iām not alone in this problem!! Sounds like I need to call Ford back again and hope they can solve. Today I spent 30 min and they finally directed me to a number at electrify America. lol! What a mess
Has anyone ever seen this after clicking on ācharge assistā button in apps ? This is the 1st time Iāve tried to use this button and function and ford canāt help meā¦.
Thanks All!
I have a 100 amp main breaker with 70 amp service. running into the house
my 240 v breaker is 50 amp and Iām using the Ford charger provided.
I have never had an issue until yesterday and have called an electrician to come out as well.
I have been charging my f150 at home on a 240v charger for 1 year and never a problem.
yesterday I used a DC fast charging station for the 1st time ever.
now when at home my 240 charger is blowing my breaker in 5 min
is there any coincidence that this is now happening after I used DC for 1st...
Is this on a lightening? I may have a 12v battery issue on my 2023 lightening that is preventing me from doing OTA updates thus wondering if Ford has a known or (unknown) battery issues