I received same alert a few times with different causes. Latest issue was diagnosed as battery sensor issue, dealer repaired and issue not cleared. Further diagnosis was battery control module failure. Picked up after 3 weeks in shop so fingers crossed it is repaired.
New technology requires...
This issue has been happening with my truck and I just got my 2023 platinum back after a month at dealer. Battery control module had to be replaced. Had to be 20k to repair. Not looking forward to warranty ending.