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Regarding issue 1, I had the same problem with my brand new car. It was just fixed this week after two months of hassle. I can tell you that in my case they replaced the modem completely under warranty at the dealership. In your case it sounds like you may have to do it yourself. So assuming...

Same and to make matters worse I was getting conflicting information from all three parties - their team here, dealer and Ford BEV specialist.

Having the same issue. Actually bought the car without being able to connect since when I showed up at the dealer 200 miles aways awaiting a fix wasn't an option.

Worse and the dealership experience itself is way worse generally speaking.

Seeing the same in northern NJ. The dif between the dealerships here and NY state was night and day.

The dealer I bought from, same as OP, applied to xplan discount without issue. I get the frustration everyone is having. I definitely saw the same frustrations before i saw this post. The pricing is all over the map. Keep trying, you may get lucky. Super thankful to @monsterlag for...

Correct, not me.

I'm a day away from picking up my ER Lariat thanks to monsterlag. I must have spoken to or emailed 15 different dealers and I will say the pricing is all over the place. If anyone is in the northeast, feel free to reach out to me and I'm happy to pay it forward. I'm at 52k out the door.

Signed the paperwork today, driving 200 miles this weekend to pick up hopefully. The 10k discount is real.

Not seeing the same par on my course. The initial 10k of MSRP is above what I see. Best I've seen is 5ish and even that is not consistent.

I know but he said 30k off lariat extended. I have been looking and closest I come is 18k off.

Yes, or just share your dealers name once you're comfortable.

More details on the 30k discount please.

Where is it located?