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Thanks @mrau , I've checked Bezel Diagnostics and @Mike G was right: What's next?

Thanks, Mike and TaxmanHog, for digging into this. I can’t seem to find the work order for the visit when the APIM was replaced back in March, but I’ll keep looking. Isn't this what we are looking for? MU5T-14G681-KF Alternatively, I’ll just ask the dealer to provide it.

Thanks, @bmwhitetx ! Both of your suggestions are super helpful. As for the APIM, it’s very possible they installed the wrong one, just like you mentioned. If that’s the case, it’s a pretty big mistake, especially since my trim is Platinum, and it definitely has navigation. Someone with access...

Most likely, I’ll need to try another dealer. It’s just that this one is relatively close to my house, which makes it convenient when I have to leave my truck there for 'investigation.' That said, they never offer me a replacement vehicle — only an Uber — which I find a bit strange, considering...

They replaced the APIM because it was the only solution to a previous software issue where the Control screen was completely missing from the menu. That issue arose when they installed the software for the heated steering wheel, which had originally been left out due to the chip shortage when...

It's really not there... Yes, it's Ford Assistant, sorry for mixing it up with Alexa. And it's not related to booting, it's doing any time when you ask it.

I wanted to use it, but to my surprise, the app icon is gone, and I’m not able to launch it. Even when I say “navigate home,” Alexa says the app is still loading and to try later. It used to work before, but after getting my truck back from the dealer in April, I noticed the navigation was...

It says: "It’s been more than 90 days since your vehicle was updated. Make sure automatic updates are enabled and you’ve set a schedule to get the latest version when it’s available." It seems like Ford is blaming me for not having the newest software, even though I invested my time to visit...

Thanks, @mrau! Your version definitely looks more up-to-date. I'm getting "No updates available at this time for your vehicle."

I just checked, and my truck's SYNC 4 Software Version is 23151_PRODUCT Revision 902. I'm not sure how this compares to the newest version. If I had to guess, this version seems quite outdated, as my truck has struggled with automatic updates since the beginning. Moreover, my dealer doesn’t...

I considered installing the Ford Home Integration System to use my truck as a backup power source. However, the total cost estimate was $17K — $6K for adding an additional 100A service from the utility pole, and the remainder for Ford's system. Given that power outages occur only once or twice a...

Mine sticks too. It's really annoying, especially considering how much this truck costs. Even my regular rental Toyota Corolla's turn signal lever is butter-smooth. I can’t wrap my head around why it’s so bad for a truck. Is it because it's a work vehicle? (Maybe they think you should be strong...