360 Birds eye view issue

[dk21]

First time poster here. I have had some black blind spots appear on my 360 camera view. After some research I though it may be related to dirty cameras but after a thorough washing things are looking the same. Blind spots appear to be on both sides of the cab from the front doors back. Anyone else have an issue like this or any ideas?

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[kvasiir]

That looks broken. Time to call the service department, I'm afraid.

 

[EdRudy]

Definitely something wrong there.

 

[Ford Motor Company]

First time poster here. I have had some black blind spots appear on my 360 camera view. After some research I though it may be related to dirty cameras but after a thorough washing things are looking the same. Blind spots appear to be on both sides of the cab from the front doors back. Anyone else have an issue like this or any ideas?

Hi there, I'd be happy to look into your Lightning concerns on my end. Will you send us a message with your VIN and dealership info? I can look into things on my end.

 

[stickyfingers]

Any update on this and a fix perhaps?

 

[dk21]

Update: first dealer i took it to couldn't figure it out. They claimed I damaged the right mirror, no damage is visible and they couldn't explain further because these "electric cars are so hard". They said the only fix was to replace the whole right mirror for $1800.

Took it to the dealer I purchased from and they found that the left side mirror camera had gone bad. the service tech said that it appeared that there was a faulty gasket and water got into the mirror and shorted the camera. They corrected this under warranty and it has been working fine for about 3 weeks.

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