"Charge Station Fault" message when first plug in (ChargePoint Home Flex)

[frautumn]

I have my ChargePoint Flex scheduled to charge from 10PM thru 11AM, and it worked fine for a couple of weeks, but the past few days when I plug in prior to the scheduled time, I immediately get a message on Ford Pass as shown below. If I unplug and replug it seems to be ok, though last night it still didn't charge and I had to force it to "Charge now" from the Ford Pass app this morning to make it charge. Just wondering if anybody else has experienced this? I don't think it's an issue with my circuit/breaker since it worked fine for 3 weeks. I will try removing the schedule (temporarily) to see if that is causing the issue.

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[FlasherZ]

I'm unsure how the ChargePoint Flex offers the pilot signal when outside of its set charging hours. It seems as if the Ford wants to charge immediately when you plug in - so the truck thinks it's an active station but the EVSE doesn't want to charge (yet).

I would contact chargepoint as see what they have to say.

 

[frautumn]

Correction: the Flex has no schedule, I have the schedule set in Ford Pass.

 

[metroshot]

Correction: the Flex has no schedule, I have the schedule set in Ford Pass.

I noticed the Ford Pass app is very quirky and if I were to do the charging on schedule, I'd do it thru the truck itself.

My wife's car starts charging at 9pm every night -set by the vehicle's schedule I set on the infotainment system and works perfectly each day.

My Lightning only gets charged on a weekend morning to 100% as I don't need a charge every day.

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