Ford Resumes Shipping NACS Charging Adapters (December 2024 batch)

[ScottyG]

Interesting! In Canada here and just received an email from netparcel with the subject line: "Your Ford Of Canada c/o Butcher Engineering order will ship soon"

Could it finally be happening?!?!?!?

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[NGBCFord]

Interesting! In Canada here and just received an email from netparcel with the subject line: "Your Ford Of Canada c/o Butcher Engineering order will ship soon"

Could it finally be happening?!?!?!?

I got a similar email with a Purolater tracking number. They are shipping from Brantford ON.

 

[First Time Ford]

I got a similar email with a Purolater tracking number. They are shipping from Brantford ON.

What are your order numbers????

 

[NGBCFord]

What are your order numbers????

FAE:90007149

 

[First Time Ford]

FAE:90007149

My number is 13622 and they tell me it will ship within 10 days. Here's hoping! Great to see some Canadian orders finally!

 

[ScottyG]

FAE:90007149

Wow I am FAE:90007240. We must of ordered within minutes of each other!

 

[Maineiac12]

Oh, didn't know it would be listed on the window sticker. Just the mobile charger option is listed on mine, not the NACS adapter. Seems I've never seen that on any window sticker however.

It’s not on the window sticker. The free adapter program ended on 9/30 and to be eligible, you had to request one by filling out the form on the connected services page no later than 9/30. Most likely you’re out of luck. I’m sorry!

 

[Whammy Bar]

I got a similar email with a Purolater tracking number. They are shipping from Brantford ON.

You got an oil filter?

 

[GDN]

Also received my replacement shipping email today - Order 1508. I will let more trickle in over the weekend and will update the spreadsheet Sunday. I'll figure out someway to designate replacements.

I received my Ford replacement adapter today from Fedex - order 1508 as noted above.

 

[thequackenbush]

My number is 13622 and they tell me it will ship within 10 days. Here's hoping! Great to see some Canadian orders finally!

Mine is around 87000 and still says November 24 shipping. I'm sensing a bit of a fib.

 

[farmtruck]

My reservation is 36000 reserved on 3/1/24. I expect to see it the same time as BC 1.4. "Soon"

 

[First Time Ford]

Just received this from [email protected] Great news. Your Fast Charging Adapter is being shipped. As a Ford electric vehicle driver, more than 17,800 Tesla Superchargers will be available to you through the BlueOval™ Charge Network*. Please review your shipping address and if it is incorrect please contact [email protected] immediately (within 24 hours of receiving this email). Please indicate “address change” in the subject line, reference your order number, shipping address as it appears in this email and your new address. Do not reply to this email.

Order Details: Order ID: FAE:90013622 Shipped Date: 27-Nov-24

 

[KevinC]

Im 32,XXX and have received no word. My status says deliver November. I should be about in the next wave whenever it goes out.

 

[Focus to Lightning]

Looking for some help as I am getting the run around from Ford. We received our adapter and it was part of the batch that was recalled. I received an e-mail on November 15 that our replacement was being sent out with the FAE number and the link to track the package. I get this error message when clicking on the tracking link " The tracking number you entered can't be found right now. Please check the number with the shipper or try again later."

Spoke to parts department, EV department and parts department again who then said that is a FedEx tracking number and to contact them. You are unable to speak to FedEx without entering a tracking number so can't get a human on that end. Is the FAE number actually a FedEx number or a Ford number? Any ideas who I can talk to to resolve this? Also, has anyone used their "faulty" one without issues? Very frustrating with the phone tag.

 

[The Weatherman]

Looking for some help as I am getting the run around from Ford. We received our adapter and it was part of the batch that was recalled. I received an e-mail on November 15 that our replacement was being sent out with the FAE number and the link to track the package. I get this error message when clicking on the tracking link " The tracking number you entered can't be found right now. Please check the number with the shipper or try again later."

Spoke to parts department, EV department and parts department again who then said that is a FedEx tracking number and to contact them. You are unable to speak to FedEx without entering a tracking number so can't get a human on that end. Is the FAE number actually a FedEx number or a Ford number? Any ideas who I can talk to to resolve this? Also, has anyone used their "faulty" one without issues? Very frustrating with the phone tag.

If you are asking if the original order # that Ford assigned to adapter is a tracking number for FedEx, the answer is NO!

And YES, many have used the recalled adapter without issue. If I needed to charge while waiting in the replacement, which I am still doing, I would use the original one.

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