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FordPass and charging NOW?

RickLightning

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Charge to 100% is the button you seek, does exactly what you say. Why yours is not working is a connectivity issue with the vehicle, phone, or both.
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TheWoo

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Should have started with... I'm at home, 80% charged per my normal settings. I'd like to bump it up to 100% as I had a trip pop up unexpectedly. Cell coverage here is very poor. I have a "charge to 100%" button in FordPass, but it's greyed out/not active.

I tried all the things in the truck, but nothing seems to make any difference. It has decided that 80% is what I get no matter want I want it to do. I'll live with it, but it's frustrating.

I've done GUI design. There should be a simple, clean, intuitive charge screen that allows someone in the truck to override everything that isn't a huge safety risk.
The "Charge to 100%" button being greyed out is strange behavior. There's definitely something off with your connectivity.
 

mefly2

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OP, there was a Fordpass update that I received about 2 weeks ago. The update fixed the issue you are experiencing, as well as setting departure times in the app. Try uninstalling Fordpass app and reinstall the latest version.

Worked for me
 
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pullinggs

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OP, there was a Fordpass update that I received about 2 weeks ago. The update fixed the issue you are experiencing, as well as setting departure times in the app. Try uninstalling Fordpass app and reinstall the latest version.
That's cool... and I'm about to try it. Thanks!
 
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pullinggs

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Update, 2 points:

1.) To everyone telling me that there is a connectivity issue with my phone, that's EXACTLY my point. If it requires me to have a phone app and good connectivity to charge my vehicle, then someone at Ford needs to rethink how they designed this product as there is a fundamental flaw in that approach.

2.) I drove several hundred miles yesterday and charged a couple of times on public chargers, no problem. This morning I reinstalled FordPass (thanks Jetfixr1!), reloaded locations/charge schedules/etc. in the app, reset my phone, power cycled the charger, started/stopped the truck, and then plugged in. It's working again now.

I sincerely appreciate all the help and feedback on this issue. This forum has been a huge benefit to me as it holds a wealth of knowledge and experience. Thank you!

-dave
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