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How to get feature requests to Ford?

don.mullins

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With the advent of OTA, it seems logical that Ford would want to evolve and refine the SYNC4 systems to improve the user experience over time.

Does anyone know of any feedback process for us to get our options back into Ford for consideration? While I have only had my F-150 for a few days (and barely 200 milers), I already see some easily addressed nit picks.
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SFD9

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I just want the damn truck on the cluster to look like mine
Agree with that, good idea. The vehicle on ford pass matches pretty exact, why not the cluster graphics?
 
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don.mullins

don.mullins

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One thing I would like is for the 360 cameras to work like on wife’s Genesis G80.

On that car, if you go into Reverse, the 360 view comes up with the rear camera as the primary. However, when then shifting to Drive, the 360 view remains up and switches the primary view to the front camera. They still shut off > 5 MPH, but switching between front and rear views while maneuvering is very nice for parking lot maneuvers.

I would like the F-150 to behave the same way. Today, I have to manually turn on the 360 view after shifting to drive.
 

Agashi25

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Considering they’re putting their eggs in the Android partnership I doubt they will invest much more into Sync4. I wouldn’t be surprised if sync4 gets a slim budget to just maintain and refine verse upgrades or anything.
 

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don.mullins

don.mullins

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Considering they’re putting their eggs in the Android partnership I doubt they will invest much more into Sync4. I wouldn’t be surprised if sync4 gets a slim budget to just maintain and refine verse upgrades or anything.
I doubt that.

SYNC4 drives all the next generation platforms: F-150, Bronco, Mach-E. If anything, Android Auto becomes part of the SYNC4 ecosystem within Ford.

These platforms are the future of Ford. The F-150 alone is a huge percentage of Ford’s total business. I don’t see them walking away year one.
 

Agashi25

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I doubt that.

SYNC4 drives all the next generation platforms: F-150, Bronco, Mach-E. If anything, Android Auto becomes part of the SYNC4 ecosystem within Ford.

These platforms are the future of Ford. The F-150 alone is a huge percentage of Ford’s total business. I don’t see them walking away year one.
How often did Ford offer big updates on existing sync systems? It was always a next gen Sync 2 then 3 and now 4.
My sync 2? System in my mustang is the exact same as it was in 2015 when I got it.
I doubt we see anything major at all change with sync 4.
 
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don.mullins

don.mullins

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How often did Ford offer big updates on existing sync systems? It was always a next gen Sync 2 then 3 and now 4.
My sync 2? System in my mustang is the exact same as it was in 2015 when I got it.
I doubt we see anything major at all change with sync 4.
The Over the Air (OTA) updates support is the game changer here. Now, all the various control modules are connected and can be updated via OTA. This is new with SYNC4. They are laying the infrastructure down to enable this new capability.

Ford has already publicly committed to releasing increased Active Drive Assist functionality for the 2021 F-150 at least.

Plus, I am sure they see Tesla (and others) moving in this same direction. The writing is on the wall - things are not the same as with SYNC2 or SYNC3.
 
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Agashi25

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The Over the Air (OTA) updates support is the game changer here. Now, all the various control modules are connected and can be updated via OTA. This is new with SYNC4. They are laying the infrastructure down to enable this new capability.

Ford has already publicly committed to releasing Increased Active Drive Assist functionality for the 2021 F-150 at least.

Plus, I am sure they see Tesla (and others) moving in this same direction. The writing is on the wall - things are not the same as with SYNC2 or SYNC3.
Ford offered us updates before.. you just needed to download on a usb drive and it was very simple to do. Yet we didn’t get anything of value lol

I want OTA updates that actually add features too but please don’t hold your breath here at all. Based on past experience and now future dealings that were announced I am very skeptical.
 

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I want Ford to add some features my Tesla has. I want my truck to automatically lock when I walk away. I want BlueCruise to automatically change lanes when I come up behind a slower vehicle. I would like to have a NACS (Tesla design) chargeport in the right front fender.

Also, my 2013 Lariat rode much better when empty because it had rear leaf springs designed so some of the leaves only came into use when the truck was loaded. Can the rear coil springs on my 2022 Lightning Lariat be made to provide that sort of dual performance?
 

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I want Ford to add some features my Tesla has. I want my truck to automatically lock when I walk away. I want BlueCruise to automatically change lanes when I come up behind a slower vehicle. I would like to have a NACS (Tesla design) chargeport in the right front fender.

Also, my 2013 Lariat rode much better when empty because it had rear leaf springs designed so some of the leaves only came into use when the truck was loaded. Can the rear coil springs on my 2022 Lightning Lariat be made to provide that sort of dual performance?
Much of what you ask for can’t and/or won’t happen.

they are already testing lane changing for blue cruise.
 

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One thing I would like is for the 360 cameras to work like on wife’s Genesis G80.

On that car, if you go into Reverse, the 360 view comes up with the rear camera as the primary. However, when then shifting to Drive, the 360 view remains up and switches the primary view to the front camera. They still shut off > 5 MPH, but switching between front and rear views while maneuvering is very nice for parking lot maneuvers.

I would like the F-150 to behave the same way. Today, I have to manually turn on the 360 view after shifting to drive.
There is an option for rear view to stay on longer. I haven't fiddled with it, but it may, at least, be a step in that direction.
 

brewski

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Also, my 2013 Lariat rode much better when empty because it had rear leaf springs designed so some of the leaves only came into use when the truck was loaded. Can the rear coil springs on my 2022 Lightning Lariat be made to provide that sort of dual performance?
Probably not an OTA :D
 

Bwanapete

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I also want Dog Mode like my Tesla has, for air conditioning and heat when I leave my german shepherd in the truck (he doesn’t get to ride in the Tesla - dog hair.

Also my 2013 had vertical slots on the walls of the bed so I could put a 2 x 10 in as a fence to keep stuff like bags of salt or groceries near the tailgate. I miss that. Maybe there are brackets I could screw into the bed walls, but I think this would not be ok on a leased truck. Plus I don’t want to hit a wire or cause electrolytic issues.
 

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There is an option for rear view to stay on longer. I haven't fiddled with it, but it may, at least, be a step in that direction.
I want the camera to switch to the front view when coming out of reverse. It is annoying having to reach up and hit the camera button (better than going through two menus like we used to) as I'm trying to maneuver into a tight parking position. My Sierra Denali did this.
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