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Bluetooth stuttering issue (Sync 4, 12" screen)

Dave70

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Yes, XLT with 12 inch screen, Samsung Galaxy S22, I stream YouTube music through Bluetooth and it stutters sometimes randomly for me too.
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WildBlue

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Yes, XLT with 12 inch screen, Samsung Galaxy S22, I stream YouTube music through Bluetooth and it stutters sometimes randomly for me too.
Wow, Ford really didn't test anything in this truck did they? This is basic stuff nowadays. Terrible QA/QC.
 
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WildBlue

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Update. I have a Mach E loaner vehicle and I get the same stuttering on that audio system as I do with the Lightning's. It's actually worse because since everything is run through that 15" screen, just switching between screens causes the stuttering sound. Very poor hardware for the job.
 
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WildBlue

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Another update: I have tried my Galaxy S10e directly connected to the Sync 4 headunit, stutter still present. I also eliminated Spotify and tried playing an MP3 stored on my phone directly and the stutter is still there.

Next test will be to use a thumbdrive with some music on it and see if the stutter happens. This would eliminate bluetooth entirely.

I've also had the stutter happen when switching between menu items. For example, going into the vehicle settings menu and selecting an option. Sometimes the music playing will stutter when the software switches the displayed items.

My gut is telling me the hardware in the Sync 4 head unit is incredibly slow and outdated and being asked to do way more than originally designed. It also could be poor software. I took a picture of the Sync 4 version screen. I see it says "Revision: 640" Is that the version 6.4 of Sync that folks have been talking about?

Ford F-150 Lightning Bluetooth stuttering issue (Sync 4, 12" screen) 20231117_114214-mod
 

TaxmanHog

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Another update: I have tried my Galaxy S10e directly connected to the Sync 4 headunit, stutter still present. I also eliminated Spotify and tried playing an MP3 stored on my phone directly and the stutter is still there.

Next test will be to use a thumbdrive with some music on it and see if the stutter happens. This would eliminate bluetooth entirely.

I've also had the stutter happen when switching between menu items. For example, going into the vehicle settings menu and selecting an option. Sometimes the music playing will stutter when the software switches the displayed items.

My gut is telling me the hardware in the Sync 4 head unit is incredibly slow and outdated and being asked to do way more than originally designed. It also could be poor software. I took a picture of the Sync 4 version screen. I see it says "Revision: 640" Is that the version 6.4 of Sync that folks have been talking about?

20231117_114214-mod.jpg
My version on the 15.5" Sync 4A screen
Ford F-150 Lightning Bluetooth stuttering issue (Sync 4, 12" screen) 1700511856358
 

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TaxmanHog

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