They sent just the seal, I asked them about the updated cover they said because its just the seal they can’t replace the whole cover which I am okay with. They were atleast able to send me the seal. Id rather have a new seal then no customer service.The seal is worn and Bakflip will replace the whole cover if it is still under warranty. They gave me a complete new cover as it is a new design to stop the weather seal wear . Good luck…
They sent me the seal too but it entailed a riveted bracket to be removed . Once I showed them that I asked for replacement rails but they said they no longer manufactured them and it was a new design. They offered me a complete replacement as it was less than 6 months old.They sent just the seal, I asked them about the updated cover they said because its just the seal they can’t replace the whole cover which I am okay with. They were atleast able to send me the seal. Id rather have a new seal then no customer service.