I was on the phone with the A2Z folks yesterday as they were walking me through the charging steps while at the charger. It was determined the adapter was faulty as it would not click into place. They sent a replacement overnight, so I will retry tonight.
That is what I thought. I am set up on Blue Oval, which I assume would automatically charge my card. I used Ford Pass before I used the Tesla app. Is there some activation I need to do on Ford Pass before I plug in? I did not see an option to start the charge through an Ford Pass.
When it first failed I tried to the Tesla app. However, I do think I plugged it in first. I cannot remember if I also tried it before plugging it in. I will call A2Z tomorrow to see if anything else is wrong, and if not, I will go back and try activating the Tesla app first. Thank you.
Thanks for your reply. The post was open and it definitely said 350 kW. I tried the connector eight different times, making sure each time the lock was pushed forward (towards the vehicle) before I plugged it in and then pulled back towards me once I plugged it in. Everything was seated well.
I received my A2Z NACS to CCS1 Typhoon Plug and went to give it a try at a Tesla 250kW station. The only available charger available said 350kW on it. Before I plugged in, as I was reviewing the A2Z manual it said CAUTION: The NACS to CCS1 Adapter is exclusively engineered for charging Tesla...
My order number for the Ford to Tesla Super charger adapter is 15731. I have a long trip in June and need an adapter. What is the best adapter I should try to buy and where do you suggest I get it? I appreciate any help I can get on this.
Thank you for your feedback and suggestions. I received this from Sunrun on 1/8/24, but nothing since even though I inquired again.
"I see your shipping status is still showing that this charger is ready to release from our warehouse and is awaiting pick up by our shipper, FedEx. The order is...
I purchased and received delivery of my 2023 Lightning over six weeks ago. I ordered the extended range battery, so was supposed to receive the Pro Charger soon afterwards. The dealer communicated the sale with Ford and SunRun the next day. I have been communicating with SunRun for nearly five...