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Yea and this is one of the cheaper ways to keep the solar production online during a grid outage. Plus with solar getting used first the system could last longer than advertised. It'd be really nice if it worked.

Same issue here I think Is this the known issue that the ota will fix soon? 🤷

I guess we would have to break things out a bit to narrow down the failure modes. Systems that are new or never worked like @IWIRE may be helped with troubleshooting from the forum members knowledgeable on the system. If they can get them to a working state we'd have to track all versions and...

So they're still selling them even though they know they don't work... Interesting. I second everything you said here. I'm wondering if everyone's system is in the same failure state or not. If it is then maybe it can be fixed by OTA. If we all have random issues it is hopeless and we need...

I see this almost every morning going to work. I open the passenger door drop my lunch and computer on the seat and see the dash light up 0% no matter what the actual charge state. Usually by the time I walk around and open the driver's door it'll display the proper % but sometimes it is still...

It does seem odd unless the problem was found to be with his truck but mine seems to have the same error condition so I doubt that's the case. I'd be happy if a lawyer could get me the cost of the system back plus whatever it costs to rip it out... At least then I could spend that money on a...

Read the quote from the FAQ in post 14 it says the years and mileage are additive if you wait till the warranty expires vs being double covered if you buy it early. Seems to be correct for GMC in post 18. Maybe the FAQ is wrong. I think I'm gonna wait for the grace period and buy as much as I...

From the webpage https://www.grangerfordextendedwarranty.com/faq/ If your Ford is within 41 months of its warranty start date (the date the vehicle was delivered to its original owner) and has less than 41,000 miles, you can purchase a new vehicle plan. For example: Your vehicle’s warranty...

I was looking at this the other day and wondering the same question. Should you wait to buy it until after the 3/36 runs out or not. If I understand it right when you buy it before the warranty expires, you're adding time from the in-service date of the vehicle, but if you buy it during the...

https://www.thedrive.com/news/youve-heard-of-truck-nuts-now-get-ready-for-ev-wire-nuts This seems to have been picked up by the drive.com Did make me laugh I'll admit.

If it makes you feel better mine does the same thing. Acts like it's transferred but no power is flowing. Feel free to DM me any details and I'll harass the same people you are in hopes of a fix. See my other threads for details on the failure state.

Can we get this in writing from Ford or Sunrun?!?! It's the first admission of a possible hardware problem with the HIS system. I need more details while I wait for this update.

How exactly does it fail? Is it just sitting and not doing anything, or are you getting errors? Read up some of @Jim Lewis posts for more detail, he has found that if you hit the unlock button you might be able to re-plug and get it to kick on. Side note: There has to be more than 10 of us on...

I feel like this info should be cross posted to the class action thread. More evidence the system doesn't work as advertised. Also, I will concur, when mine was working the 2 or 3 outages it did not auto transfer, I had to go interact with it in the middle of the night. Thankfully mine is in...

Thinking about this, I suppose you could initiate a backup by shutting the breaker that feeds the backup load panel, seems like it would work and not take the whole house out, so that may be a better way to do it that I didn't consider. 6.14 i think was the last one with the karaoke in it...

To test I just shut off the main breaker to the original panel for the house. Doing this previously when the system was functional would allow successful transfer testing, it did work a few times with this method, usually after a replug at the truck. No wiring changes have been done since...

Any info you can provide would be appreciated since Ford BEV team support is very hands off. I'm not sure what we can do though, the system used to work, now it doesn't. Since no one will answer any questions, I'm unable to determine if its a hardware failure or a software problem. Ford BEV...

Is that what is happening with mine or slightly different? I've not gone into the truck to look at the screen, but it acts like it is transferring power: the green LEDs throb as if transfer is working, the truck hums and buzzes like its charging at 80A, and then within a few minutes it clicks...

How many of us have a functional HIS system? Follow up question, if you think it works when was the last time you actually tested it? Mine hasn't worked since May 2024, i've got all the updates per BEV CSR and I'm getting tired of waiting for the known issue to be fixed! Here's a video of it...

Just to follow up on this, the problem continues. No support from Ford's BEV team other than it is a known issue, please wait.... Is anyone anywhere else experiencing this same error symptom? Today's BEV CSR tells me that I have all the updates on my truck but still it does not work, i'm...